Help Paying Power Bills in Calhoun County, AL

20 programs for electric bill help, shutoff notices and LIHEAP in Calhoun County, Alabama, including 11 local options. Phone numbers, who qualifies and what to bring. Call first: funding opens and closes.

Local in Calhoun County (11)

ABC Trust (Alabama Business Charitable Trust Fund)

Local · 57 Alabama counties

Helps pay heating and cooling bills through local community action agencies.

No phone listed · Website ↗
Who
Low-income families and households facing temporary financial problems.
Good to know
Apply through your county community action agency (agency finder: https://caaalabama.org/resources/agency-finder/). Funded by Alabama Power shareholders.

Catholic Center of Concern - Anniston

Local · Calhoun County, AL

Catholic Charities center for basic needs (housing, utilities, prescriptions, food, clothing).

No phone listed · Website ↗
Who
Low-income individuals and families regardless of religion; call for intake.
Good to know
Listed by Catholic Charities of Birmingham; address/phone not found - call Catholic Charities (205) 838-8309. County assumed.

Cherokee Electric Cooperative

Local · Calhoun, Cherokee, DeKalb, Etowah, Marshall Counties, AL

Levelized billing and senior/disability due-date matching (Cycle 64/65: bill due 8th or 22nd to match benefit check); office Mon-Fri 7:30am-4:15pm.

(256) 927-5524
Who
Members of the cooperative; hardship/elderly/disabled members for assistance funds.
Where
1550 Clarence E Chesnut Jr Bypass, Centre, AL 35960
Good to know
Cycle form: https://www.cherokee.coop/wp-content/uploads/2019/03/CherokeeElectric-cycle-64-65-form.pdf (65+ or on disability/SSI; attach benefits letter). Outage (800) 952-2667. Counties from co-op site. Ask the co-op about payment extensions and medical/life-support flags; Alabama PSC Rule 12(E) does not regulate co-op disconnect rules, each co-op's own board policy applies.

City of Piedmont Utilities

Local · Calhoun, Cherokee Counties, AL

Municipal electric system (Energy Southeast/AMEA member); ask about payment extensions and any local customer-funded assistance.

No phone listed · Website ↗
Who
City utility customers.
Good to know
Website from Energy Southeast (AMEA) member list; utility phone not verified - check city site. Energy Southeast office (334) 262-1126. Refer to Project SHARE / community action for bill help.

Coosa Valley Electric Cooperative - Lights of Hope

Local · Calhoun, Clay, Coosa, St. Clair, Shelby, Talladega Counties, AL

Lights of Hope (with Houston Project) pays toward utility bills of veteran members facing hardship; also SmartPay prepay and Firemen's Friend Fund; office Mon-Fri 8am-5pm.

(256) 362-4180
Who
Members of the cooperative; hardship/elderly/disabled members for assistance funds.
Where
69220 AL Hwy 77, Talladega, AL 35160
Good to know
Lights of Hope: veterans who are CVEC or Coosa Valley Propane customers; call Houston Project (205) 369-8756. Email info@coosavalleyec.com. Counties approximate. Ask the co-op about payment extensions and medical/life-support flags; Alabama PSC Rule 12(E) does not regulate co-op disconnect rules, each co-op's own board policy applies.

Project SHARE (Alabama Power / Salvation Army utility assistance)

Project Share

Local · 52 Alabama counties

Helps pay Alabama Power bills; apply at the listed agency for your county (Salvation Army office or community action agency).

(205) 328-2420
Who
Alabama Power customers in crisis, priority to older adults (60+) and people with disabilities.
Where
2015 26th Ave N, Birmingham 35234
Good to know
County list = counties in the Project SHARE servicing-agency table (Alabama Power territory). Priority group is from general program info, confirm with agency.

Project SHARE (Alabama Power / Salvation Army) - statewide line

Project SHARE

Local · 57 Alabama counties

Emergency winter (and summer, if funds allow, for medical emergencies) power-bill help funded by Alabama Power customer donations; also serves rural electric co-op customers.

(205) 328-2420 ext. 2
Who
Low-income Alabamians age 60+ and/or disabled.
Where
PO Box 11005, Birmingham, AL 35202 (donations)
Good to know
Apply at the local Project SHARE partner agency for your county (separate entries); call ext. 2 for the local office. Program page says 57 counties served.

The Salvation Army - Anniston

Salvation Army Calhoun and Cleburne Counties

Local · Calhoun, Cleburne Counties, AL

Food pantry and emergency help with case management; office Mon, Tue, Thu, Fri 8am-4pm and Wed 8am-12pm.

(256) 236-5643
Who
Calhoun and Cleburne County residents
Where
420 Noble St, Anniston 36201
Good to know
One directory also lists a Red Shield Lodge shelter; I could not confirm it, so ask.

The Salvation Army Anniston Corps - Admin Office and Social Services

Local · Calhoun, Clay, Cleburne, Talladega Counties, AL

Emergency assistance and Project SHARE power-bill help; Mon, Tue, Thu, Fri 9am-3pm, Wed 9am-2pm.

(256) 236-5643
Who
Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds.
Where
412 Noble St, Anniston 36201
Good to know
Counties from Salvation Army ALM division location directory (salvationarmyusa.org/usa-southern-territory/alabama-louisiana-and-mississippi/location-directory/). Project SHARE lists 404 Noble St; corps chapel at 15 W 4th St.

Alabama Public Service Commission - utility complaints & disconnect rules

Local · 67 Alabama counties

Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap.

No phone listed · Website ↗
Who
Customers of investor-owned utilities (not co-ops, municipal or most water boards).
Good to know
Rule 12(E) summary from LIHEAP Clearinghouse vulnerable-population disconnect page (liheapch.ncat.org/node/2812). PSC phone not verified here - see website.

Statewide programs that serve Calhoun County (9)

LIHEAP energy assistance

Community Action Agency of Talladega, Clay, Randolph, Calhoun & Cleburne Counties

Statewide, AL

Federal energy help paid straight to the power or gas company. Every Alabama county is served by a Community Action Agency that takes the applications.

256-362-6611
Who
Income at or under 150% of the federal poverty level. Heating season: Oct 1 – Apr 30.
Where
136 N Court St, Talladega 35160
Good to know
This is the LIHEAP agency for Calhoun County (ADECA list).
Bring
  • Photo ID
  • Social Security cards for everyone in the home
  • Last month's income proof for every adult
  • Utility bill in the applicant's name

ABC Trust energy help

Alabama Business Charitable Trust (Alabama Power)

Statewide, AL

Emergency help with energy bills, given out through the county LIHEAP agency.

Ask the LIHEAP agency above
Who
Low-income households or those in temporary hardship

Alabama electric cooperatives (AREA)

Alabama Rural Electric Association

Statewide, AL

Points co-op members to their local electric cooperative for billing help.

1-800-410-2732
Who
Members of Alabama electric cooperatives

Alabama Power low-income bill credit

Alabama Power

Statewide, AL

A $14.50 monthly credit on the power bill.

1-800-245-2244
Who
Alabama Power customers receiving SSI or Medicaid for Low Income Families

Alabama Power Special Needs Assistance

Alabama Power

Statewide, AL

Due dates matched to benefit check dates, Braille or large-print bills, and services for deaf customers.

1-800-245-2244
Who
Alabama Power customers with special needs or on monthly government checks

Project SHARE

Salvation Army of Greater Birmingham

Statewide, AL

Emergency help with power bills for older and disabled Alabamians, funded by Alabama Power customers and electric co-ops.

(205) 328-2420
Who
Age 60+ or a person with a disability

Public Service Commission consumer complaints

Alabama Public Service Commission

Statewide, AL

Takes complaints about regulated power, gas, water and phone utilities after the customer has tried the utility.

1-800-392-8050
Who
Customers of PSC-regulated utilities

United Way 2-1-1

Anywhere

Free, 24/7 referral line. Finds the smaller church and community funds near their address that open up week to week. Also 1-888-421-1266, or text a ZIP code to 898-211.

2-1-1
Who
Anyone

Weatherization

Community Action Agency of Talladega, Clay, Randolph, Calhoun & Cleburne Counties

Statewide, AL

Free home energy upgrades like insulation and air sealing that lower bills going forward. The state line routes them to their county's agency.

256-362-6611
Who
Income at or under 200% of the federal poverty level
Where
136 N Court St, Talladega 35160

Other help in Calhoun County