Help Paying Power Bills in Jefferson County, AL

33 programs for electric bill help, shutoff notices and LIHEAP in Jefferson County, Alabama, including 26 local options. Phone numbers, who qualifies and what to bring. Call first: funding opens and closes.

Local in Jefferson County (26)

LIHEAP Crisis

Community Action Agency of Northeast Alabama

Local · Jefferson County, ALBook now: funds run out

Federal energy help paid straight to the power or gas company. Crisis help is for households facing a shutoff. Book the appointment first; the application is done at the appointment.

(256) 899-8760
Who
Income at or under 150% of the federal poverty level. Heating season: Oct 1 – Apr 30.
Amount
Winter crisis was up to $1,100 last season
Email
communityactionagency@caaneal.org
Good to know
JCCEO no longer runs LIHEAP in Jefferson County. Send people here.
Bring
  • Photo ID of the applicant
  • Social Security cards for everyone in the home
  • Last month's income proof for every adult over 18
  • Utility bill in the applicant's name

AIDS Alabama

Local · Jefferson County, AL

Emergency utility assistance.

205-324-9822
Who
Household with an HIV+ member, within 300% of the federal poverty level, with an open AIDS Alabama case file

Urban Ministry

Local · Jefferson County, AL

Help with past-due utility bills, rent and prescriptions, plus the WE Cafe pay-as-you-can hot lunch weekdays 11:30-1:30. The largest Project SHARE intake site in Birmingham.

(205) 781-0517
Who
Low-income Jefferson County residents. Project SHARE help is for 60+ or disabled.
Where
1229 Cotton Ave SW, Birmingham 35211 (West End)
Good to know
Does not cover disconnect fees or phone bills.

ABC Trust (Alabama Business Charitable Trust Fund)

Local · 57 Alabama counties

Helps pay heating and cooling bills through local community action agencies.

No phone listed · Website ↗
Who
Low-income families and households facing temporary financial problems.
Good to know
Apply through your county community action agency (agency finder: https://caaalabama.org/resources/agency-finder/). Funded by Alabama Power shareholders.

Catholic Center of Concern - Birmingham

Local · Jefferson County, AL

Food, clothing, furniture and financial help; Mon-Thu from 8:30am, first come first served.

(205) 786-4388
Who
Low-income individuals and families regardless of religion; call for intake.
Where
712 4th Ct W, Birmingham 35204
Good to know
Hours per UAB EEAP community resources page.

Greater Birmingham Ministries

Local · Jefferson County, AL

Help with utilities, medications and housing costs, a clothes closet, and a drive-up food day.

(205) 326-6821
Who
Household income up to $37,010 a year; once per year
Where
2304 12th Ave N, Birmingham 35234
Email
info@gbm.org
Good to know
Financial help: call (205) 419-1817 at 9 AM on the first Wednesday of the month (not Jul, Dec or Jan); about 16 households a month. Photo ID for food.

Project SHARE (Alabama Power / Salvation Army utility assistance)

Project Share

Local · 52 Alabama counties

Helps pay Alabama Power bills; apply at the listed agency for your county (Salvation Army office or community action agency).

(205) 328-2420
Who
Alabama Power customers in crisis, priority to older adults (60+) and people with disabilities.
Where
2015 26th Ave N, Birmingham 35234
Good to know
County list = counties in the Project SHARE servicing-agency table (Alabama Power territory). Priority group is from general program info, confirm with agency.

Project SHARE (Alabama Power / Salvation Army) - statewide line

Project SHARE

Local · 57 Alabama counties

Emergency winter (and summer, if funds allow, for medical emergencies) power-bill help funded by Alabama Power customer donations; also serves rural electric co-op customers.

(205) 328-2420 ext. 2
Who
Low-income Alabamians age 60+ and/or disabled.
Where
PO Box 11005, Birmingham, AL 35202 (donations)
Good to know
Apply at the local Project SHARE partner agency for your county (separate entries); call ext. 2 for the local office. Program page says 57 counties served.

Project SHARE intake - Positive Maturity

Project SHARE

Local · Jefferson County, AL

Takes Project SHARE applications for emergency power-bill help (Alabama Power and rural electric co-op customers), mainly winter and peak summer.

205-803-1665
Who
Low-income residents age 60+ and/or disabled; bring ID, bill/cutoff notice, proof of income.
Where
106 Oxmoor Rd., Suite 152, Birmingham, AL 35209
Good to know
Listed as the Project SHARE partner agency on the Salvation Army Project SHARE county table.

Salvation Army Bessemer

Local · Jefferson County, AL

Utility and food assistance to qualified applicants, by appointment.

(205) 328-2420
Who
Western Jefferson County residents
Where
525 13th St, Bessemer 35020
Good to know
Number is the Birmingham command line; ask for a Bessemer appointment.

Salvation Army emergency assistance

Greater Birmingham Area Command

Local · Jefferson County, AL

Emergency help with utility bills and, when funds allow, rent or mortgage. Also runs the H2O and Project SHARE programs.

(205) 328-4536
Who
Jefferson County residents who can show financial need
Where
2015 26th Ave N, Birmingham 35234

Society of St. Vincent de Paul - Greater Birmingham Council

SVdP

Local · Jefferson County, AL

Council of parish conferences in Jefferson County offering rent/mortgage, utility, deposit, medicine and food help when funds allow; usually a home visit.

(888) 421-1266
Who
Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds.
Where
3633 Gray Ave, Adamsville 35005
Good to know
Phone is a referral number from needhelppayingbills.com, not confirmed by SVdP; address from GoFundMe charity record. Conferences named elsewhere: St. Mark the Evangelist (Birmingham), Holy Infant of Prague (Trussville).

SVdP - St. Mark the Evangelist Conference (Birmingham)

SVdP

Local · Jefferson, Shelby Counties, AL

Eviction prevention: rent/mortgage, utility, food and medicine help after a home visit; veterans special projects.

(205) 980-1810
Who
Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds.
Good to know
Mailing: P.O. Box 380396, Birmingham 35238.

The Salvation Army Bessemer Corps / Service Center

Local · Jefferson County, AL

Emergency assistance and Project SHARE power-bill help for western Jefferson County; call for hours.

(205) 425-4303
Who
Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds.
Where
525 13th St N, Bessemer 35020
Good to know
Listed by Project SHARE as a Jefferson County servicing agency. Directory gives no county list; Bessemer/west Jefferson assumed.

The Salvation Army Birmingham Area Command (Social Services)

Salvation Army Birmingham

Local · Chilton, Jefferson, St. Clair, Shelby Counties, AL

Emergency rent, mortgage and utility help plus Project SHARE power-bill help; social services Mon-Fri 8:30am-4:00pm.

(205) 328-2420
Who
Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds.
Where
2015 26th Ave N, Birmingham 35234
Good to know
Counties from Salvation Army ALM division location directory (salvationarmyusa.org/usa-southern-territory/alabama-louisiana-and-mississippi/location-directory/). Birmingham 614 Corps at same address: (205) 252-6616.

Alabama Public Service Commission - utility complaints & disconnect rules

Local · 67 Alabama counties

Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap.

No phone listed · Website ↗
Who
Customers of investor-owned utilities (not co-ops, municipal or most water boards).
Good to know
Rule 12(E) summary from LIHEAP Clearinghouse vulnerable-population disconnect page (liheapch.ncat.org/node/2812). PSC phone not verified here - see website.

Jefferson County Community Services Housing Rehabilitation

Jefferson County CDBG Consortium

Local · Jefferson County, AL

CDBG housing rehab (electrical, plumbing, roofing, flooring, HVAC, doors, ramps, septic), emergency repair grants and Housing Accessibility grants (ramps, wider doors, grab bars).

205-325-5761
Who
Income-eligible (<=80% median) owner-occupants 1+ year in Jefferson County outside Birmingham, Bessemer, Sumiton and Helena; no rentals

Statewide programs that serve Jefferson County (7)

ABC Trust energy help

Alabama Business Charitable Trust (Alabama Power)

Statewide, AL

Emergency help with energy bills, given out through the county LIHEAP agency.

Ask the LIHEAP agency above
Who
Low-income households or those in temporary hardship

Alabama electric cooperatives (AREA)

Alabama Rural Electric Association

Statewide, AL

Points co-op members to their local electric cooperative for billing help.

1-800-410-2732
Who
Members of Alabama electric cooperatives

Alabama Power low-income bill credit

Alabama Power

Statewide, AL

A $14.50 monthly credit on the power bill.

1-800-245-2244
Who
Alabama Power customers receiving SSI or Medicaid for Low Income Families

Alabama Power Special Needs Assistance

Alabama Power

Statewide, AL

Due dates matched to benefit check dates, Braille or large-print bills, and services for deaf customers.

1-800-245-2244
Who
Alabama Power customers with special needs or on monthly government checks

Project SHARE

Salvation Army of Greater Birmingham

Statewide, AL

Emergency help with power bills for older and disabled Alabamians, funded by Alabama Power customers and electric co-ops.

(205) 328-2420
Who
Age 60+ or a person with a disability

Public Service Commission consumer complaints

Alabama Public Service Commission

Statewide, AL

Takes complaints about regulated power, gas, water and phone utilities after the customer has tried the utility.

1-800-392-8050
Who
Customers of PSC-regulated utilities

United Way 2-1-1

Anywhere

Free, 24/7 referral line. Finds the smaller church and community funds near their address that open up week to week. Also 1-888-421-1266, or text a ZIP code to 898-211.

2-1-1
Who
Anyone

Other help in Jefferson County