Gas and Heating Bill Help in Monroe County, AL

8 programs for help paying gas, propane and heating bills in Monroe County, Alabama, including 2 local options. Phone numbers, who qualifies and what to bring. Call first: funding opens and closes.

Local in Monroe County (2)

Alabama Public Service Commission - utility complaints & disconnect rules

Local · 67 Alabama counties

Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap.

No phone listed · Website ↗
Who
Customers of investor-owned utilities (not co-ops, municipal or most water boards).
Good to know
Rule 12(E) summary from LIHEAP Clearinghouse vulnerable-population disconnect page (liheapch.ncat.org/node/2812). PSC phone not verified here - see website.
WebsiteWrong info? Tell us

Statewide programs that serve Monroe County (6)

LIHEAP energy assistance

Community Action Agency of South Alabama

Statewide, AL

Federal energy help paid straight to the power or gas company. Every Alabama county is served by a Community Action Agency that takes the applications.

877-246-7836
Who
Income at or under 150% of the federal poverty level. Heating season: Oct 1 – Apr 30.
Where
26640 N Pollard Rd, Daphne 36526
Good to know
Office line: 251-626-2646. This is the LIHEAP agency for Monroe County (ADECA list).
Bring
  • Photo ID
  • Social Security cards for everyone in the home
  • Last month's income proof for every adult
  • Utility bill in the applicant's name
WebsiteWrong info? Tell us

ABC Trust energy help

Alabama Business Charitable Trust (Alabama Power)

Statewide, AL

Emergency help with energy bills, given out through the county LIHEAP agency.

Ask the LIHEAP agency above
Who
Low-income households or those in temporary hardship
WebsiteWrong info? Tell us

Public Service Commission consumer complaints

Alabama Public Service Commission

Statewide, AL

Takes complaints about regulated power, gas, water and phone utilities after the customer has tried the utility.

1-800-392-8050
Who
Customers of PSC-regulated utilities
ApplyWebsiteWrong info? Tell us

Spire Alabama assistance

Spire Alabama (natural gas)

Statewide, AL

Waives the monthly charge for SSI households, DollarHelp toward gas bills, payment plans and budget billing.

1-800-292-4008
Who
Spire customers; SSI households for the waiver; up to 300% of poverty for DollarHelp
WebsiteWrong info? Tell us

United Way 2-1-1

Anywhere

Free, 24/7 referral line. Finds the smaller church and community funds near their address that open up week to week. Also 1-888-421-1266, or text a ZIP code to 898-211.

2-1-1
Who
Anyone
WebsiteWrong info? Tell us

Weatherization

Community Action Agency of South Alabama

Statewide, AL

Free home energy upgrades like insulation and air sealing that lower bills going forward. The state line routes them to their county's agency.

877-246-7836
Who
Income at or under 200% of the federal poverty level
Where
26640 N Pollard Rd, Daphne 36526
Good to know
Office line: 251-626-2646.
WebsiteWrong info? Tell us

Other help in Monroe County

Help Paying Power BillsWater Bill and Shutoff HelpPlumbing Repair HelpRoof and Home Repair HelpFood Pantries and Food HelpRent, Eviction and Housing HelpHomeless Shelters and Emergency HousingFree ClothingFree Furniture and BedsRides and Transportation HelpWheelchairs and Medical EquipmentRespite and Caregiver HelpFoster Care, Kinship and Adoption SupportFree and Low-Cost Medical and Dental CareSocial Security, SSI and Medicaid HelpJob and Income Help