Gas and Heating Bill Help in St. Clair County, AL

8 programs for help paying gas, propane and heating bills in St. Clair County, Alabama, including 2 local options. Phone numbers, who qualifies and what to bring. Call first: funding opens and closes.

Local in St. Clair County (2)

The Salvation Army Birmingham Area Command (Social Services)

Salvation Army Birmingham

Local · Chilton, Jefferson, St. Clair, Shelby Counties, AL

Emergency rent, mortgage and utility help plus Project SHARE power-bill help; social services Mon-Fri 8:30am-4:00pm.

(205) 328-2420
Who
Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds.
Where
2015 26th Ave N, Birmingham 35234
Good to know
Counties from Salvation Army ALM division location directory (salvationarmyusa.org/usa-southern-territory/alabama-louisiana-and-mississippi/location-directory/). Birmingham 614 Corps at same address: (205) 252-6616.

Alabama Public Service Commission - utility complaints & disconnect rules

Local · 67 Alabama counties

Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap.

No phone listed · Website ↗
Who
Customers of investor-owned utilities (not co-ops, municipal or most water boards).
Good to know
Rule 12(E) summary from LIHEAP Clearinghouse vulnerable-population disconnect page (liheapch.ncat.org/node/2812). PSC phone not verified here - see website.

Statewide programs that serve St. Clair County (6)

LIHEAP energy assistance

Community Action Agency of Northeast Alabama

Statewide, AL

Federal energy help paid straight to the power or gas company. Every Alabama county is served by a Community Action Agency that takes the applications.

855-287-1730
Who
Income at or under 150% of the federal poverty level. Heating season: Oct 1 – Apr 30.
Where
1481 McCurdy Ave S, Rainsville 35986
Email
communityactionagency@caaneal.org
Good to know
Office line: 256-638-4430. This is the LIHEAP agency for St. Clair County (ADECA list).
Bring
  • Photo ID
  • Social Security cards for everyone in the home
  • Last month's income proof for every adult
  • Utility bill in the applicant's name

ABC Trust energy help

Alabama Business Charitable Trust (Alabama Power)

Statewide, AL

Emergency help with energy bills, given out through the county LIHEAP agency.

Ask the LIHEAP agency above
Who
Low-income households or those in temporary hardship

Public Service Commission consumer complaints

Alabama Public Service Commission

Statewide, AL

Takes complaints about regulated power, gas, water and phone utilities after the customer has tried the utility.

1-800-392-8050
Who
Customers of PSC-regulated utilities

Spire Alabama assistance

Spire Alabama (natural gas)

Statewide, AL

Waives the monthly charge for SSI households, DollarHelp toward gas bills, payment plans and budget billing.

1-800-292-4008
Who
Spire customers; SSI households for the waiver; up to 300% of poverty for DollarHelp

United Way 2-1-1

Anywhere

Free, 24/7 referral line. Finds the smaller church and community funds near their address that open up week to week. Also 1-888-421-1266, or text a ZIP code to 898-211.

2-1-1
Who
Anyone

Other help in St. Clair County