Gas and Heating Bill Help in Tallapoosa County, AL

Tallapoosa Christian Crisis Center

Christian Crisis Center

Food pantry Mon, Tue and Thu 9-11:30am (also Mon 4-7pm); clothing and household items, a thrift store, and case-by-case utility help after an intake.

Who

Tallapoosa and Coosa county residents; bring recent pay stubs, proof of residence and ID

Where

4425 Dadeville Rd, Alexander City 35010

Email

director@tallapoosachristiancc.org

Good to know

One listing gives the address as 4525 Dadeville Rd. Appointment may be needed.

The Salvation Army Alexander City Service Center

Emergency assistance and Project SHARE power-bill help; Mon-Sat 8:30am-6:00pm (see program schedule).

Who

Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds.

Where

6800 Highway 280, Ste A, B, D, Alexander City 35010

Good to know

Counties from Salvation Army ALM division location directory (salvationarmyusa.org/usa-southern-territory/alabama-louisiana-and-mississippi/location-directory/).

Alabama Public Service Commission - utility complaints & disconnect rules

Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap.

Who

Customers of investor-owned utilities (not co-ops, municipal or most water boards).

Good to know

Rule 12(E) summary from LIHEAP Clearinghouse vulnerable-population disconnect page (liheapch.ncat.org/node/2812). PSC phone not verified here - see website.

LIHEAP energy assistance

Community Action Committee of Chambers-Tallapoosa-Coosa

Federal energy help paid straight to the power or gas company. Every Alabama county is served by a Community Action Agency that takes the applications.

Who

Income at or under 150% of the federal poverty level. Heating season: Oct 1 – Apr 30.

Where

170 S Broadnax St, Dadeville 36853

Good to know

This is the LIHEAP agency for Tallapoosa County (ADECA list).

Bring

• Photo ID
• Social Security cards for everyone in the home
• Last month's income proof for every adult
• Utility bill in the applicant's name

ABC Trust energy help

Alabama Business Charitable Trust (Alabama Power)

Emergency help with energy bills, given out through the county LIHEAP agency.

Who

Low-income households or those in temporary hardship

Public Service Commission consumer complaints

Alabama Public Service Commission

Takes complaints about regulated power, gas, water and phone utilities after the customer has tried the utility.

Who

Customers of PSC-regulated utilities

Spire Alabama assistance

Spire Alabama (natural gas)

Waives the monthly charge for SSI households, DollarHelp toward gas bills, payment plans and budget billing.

Who

Spire customers; SSI households for the waiver; up to 300% of poverty for DollarHelp

United Way 2-1-1

Free, 24/7 referral line. Finds the smaller church and community funds near their address that open up week to week. Also 1-888-421-1266, or text a ZIP code to 898-211.

Who

Anyone

Weatherization

Community Action Committee of Chambers-Tallapoosa-Coosa

Free home energy upgrades like insulation and air sealing that lower bills going forward. The state line routes them to their county's agency.

Who

Income at or under 200% of the federal poverty level

Where

170 S Broadnax St, Dadeville 36853