Local in Walker County (6)
ABC Trust (Alabama Business Charitable Trust Fund)
Local · 57 Alabama counties
Helps pay heating and cooling bills through local community action agencies.
No phone listed · Website ↗
- Who
- Low-income families and households facing temporary financial problems.
- Good to know
- Apply through your county community action agency (agency finder: https://caaalabama.org/resources/agency-finder/). Funded by Alabama Power shareholders.
Project SHARE (Alabama Power / Salvation Army utility assistance)
Project Share
Local · 52 Alabama counties
Helps pay Alabama Power bills; apply at the listed agency for your county (Salvation Army office or community action agency).
(205) 328-2420
- Who
- Alabama Power customers in crisis, priority to older adults (60+) and people with disabilities.
- Where
- 2015 26th Ave N, Birmingham 35234
- Good to know
- County list = counties in the Project SHARE servicing-agency table (Alabama Power territory). Priority group is from general program info, confirm with agency.
Project SHARE (Alabama Power / Salvation Army) - statewide line
Project SHARE
Local · 57 Alabama counties
Emergency winter (and summer, if funds allow, for medical emergencies) power-bill help funded by Alabama Power customer donations; also serves rural electric co-op customers.
(205) 328-2420 ext. 2
- Who
- Low-income Alabamians age 60+ and/or disabled.
- Where
- PO Box 11005, Birmingham, AL 35202 (donations)
- Good to know
- Apply at the local Project SHARE partner agency for your county (separate entries); call ext. 2 for the local office. Program page says 57 counties served.
The Salvation Army - Walker County
Salvation Army Walker/Winston/Marion
Local · Walker, Winston Counties, AL
Food pantry and emergency help; office Mon-Fri 8am-5pm (closed 12-1); pantry Mon and Fri 8:30-11:30am.
(205) 221-7737
- Who
- Residents of Walker, Winston and Marion counties
- Where
- 207 20th St E, Jasper 35501
- Good to know
- Call to ask about rent and utility help.
The Salvation Army Walker County Service Center
Local · Blount, Cullman, Marion, Marshall, Walker, Winston Counties, AL
Emergency assistance (rent/utilities/food) and Project SHARE power-bill help; call for hours.
(205) 221-7737
- Who
- Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds.
- Where
- 207 20th St E, Jasper 35501
- Good to know
- Counties from Salvation Army ALM division location directory (salvationarmyusa.org/usa-southern-territory/alabama-louisiana-and-mississippi/location-directory/). Covers the outlying counties as its service area; residents of Blount/Cullman/Marion/Marshall/Winston should call Jasper.
Alabama Public Service Commission - utility complaints & disconnect rules
Local · 67 Alabama counties
Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap.
No phone listed · Website ↗
- Who
- Customers of investor-owned utilities (not co-ops, municipal or most water boards).
- Good to know
- Rule 12(E) summary from LIHEAP Clearinghouse vulnerable-population disconnect page (liheapch.ncat.org/node/2812). PSC phone not verified here - see website.
Statewide programs that serve Walker County (9)
LIHEAP energy assistance
Walker County Community Action Agency
Statewide, AL
Federal energy help paid straight to the power or gas company. Every Alabama county is served by a Community Action Agency that takes the applications.
205-221-4010
- Who
- Income at or under 150% of the federal poverty level. Heating season: Oct 1 – Apr 30.
- Where
- 644 19th St W, Jasper 35501
- Good to know
- This is the LIHEAP agency for Walker County (ADECA list).
- Bring
- Photo ID
- Social Security cards for everyone in the home
- Last month's income proof for every adult
- Utility bill in the applicant's name
ABC Trust energy help
Alabama Business Charitable Trust (Alabama Power)
Statewide, AL
Emergency help with energy bills, given out through the county LIHEAP agency.
Ask the LIHEAP agency above
- Who
- Low-income households or those in temporary hardship
Alabama electric cooperatives (AREA)
Alabama Rural Electric Association
Statewide, AL
Points co-op members to their local electric cooperative for billing help.
1-800-410-2732
- Who
- Members of Alabama electric cooperatives
Alabama Power low-income bill credit
Alabama Power
Statewide, AL
A $14.50 monthly credit on the power bill.
1-800-245-2244
- Who
- Alabama Power customers receiving SSI or Medicaid for Low Income Families
Alabama Power Special Needs Assistance
Alabama Power
Statewide, AL
Due dates matched to benefit check dates, Braille or large-print bills, and services for deaf customers.
1-800-245-2244
- Who
- Alabama Power customers with special needs or on monthly government checks
Project SHARE
Salvation Army of Greater Birmingham
Statewide, AL
Emergency help with power bills for older and disabled Alabamians, funded by Alabama Power customers and electric co-ops.
(205) 328-2420
- Who
- Age 60+ or a person with a disability
Public Service Commission consumer complaints
Alabama Public Service Commission
Statewide, AL
Takes complaints about regulated power, gas, water and phone utilities after the customer has tried the utility.
1-800-392-8050
- Who
- Customers of PSC-regulated utilities
United Way 2-1-1
Anywhere
Free, 24/7 referral line. Finds the smaller church and community funds near their address that open up week to week. Also 1-888-421-1266, or text a ZIP code to 898-211.
2-1-1
- Who
- Anyone
Weatherization
Walker County Community Action Agency
Statewide, AL
Free home energy upgrades like insulation and air sealing that lower bills going forward. The state line routes them to their county's agency.
205-221-4010
- Who
- Income at or under 200% of the federal poverty level
- Where
- 644 19th St W, Jasper 35501
Other help in Walker County