Alabama resources for: Water shut off or behind

Help with water shut off or behind in Alabama, from the DRR Resource Navigator. Statewide programs first, then local resources by county.

Statewide programs (any Alabama county)

• United Way 2-1-1 — Phone: 2-1-1 — Free, 24/7 referral line. Finds the smaller church and community funds near their address that open up week to week. Also 1-888-421-1266, or text a ZIP code to 898-211. — Who qualifies: Anyone — Website: https://www.211connectsalabama.org
• H2O Foundation — Phone: 205-244-4390 — Up to $500 toward a Central Alabama Water bill and up to $1,000 for small plumbing repairs. Can help with deposits to restore service (board approval). — Who qualifies: Central Alabama Water customers who meet income and situation guidelines
• Public Service Commission consumer complaints — Phone: 1-800-392-8050 — Takes complaints about regulated power, gas, water and phone utilities after the customer has tried the utility. — Who qualifies: Customers of PSC-regulated utilities — Website: https://psc.alabama.gov/file-a-complaint/

Autauga County, Alabama — Water

• Autauga Interfaith Care Center — Phone: (334) 365-4080 — Main Autauga County food pantry, plus clothing, personal-care items and limited help with utility and cooling bills; Tue-Thu 9:30am-2:30pm. — Who qualifies: Low-income Autauga County residents — Address: 163 W 3rd St, Prattville 36067 — Email: aicc@aiccares.org
• The Salvation Army Montgomery Corps / Social Services — Phone: (334) 265-0281 — Emergency rent/utility help and Project SHARE power-bill help; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 3460 Carter Hill Rd, Montgomery 36111 — Website: https://www.salvationarmyusa.org/al/montgomery/crawford-st/
• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov

Baldwin County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• Ecumenical Ministries - Eastern Shore Office — Phone: (251) 928-3430 — Emergency aid with food pantry, rent, utilities, prescriptions and transportation after a needs assessment; Mon-Fri 8am-4pm (closed noon-1). — Who qualifies: Residents of Fairhope, Spanish Fort, Daphne, Malbis, Point Clear, Barnwell, Montrose, Belforest — Address: 564 Fairhope Ave., Fairhope, AL 36532 — Website: https://www.baldwinemi.org
• Ecumenical Ministries - South Baldwin Office — Phone: (251) 943-3445 — Emergency aid with food pantry, rent, utilities and prescriptions after a needs assessment; Mon-Fri 8am-4pm (closed noon-1). — Who qualifies: Residents of Foley, Elberta, Lillian, Magnolia Springs, Bon Secour — Address: 102 W. Spruce Ave., Foley, AL 36535 — Website: https://www.baldwinemi.org
• North Baldwin Ecumenical Ministries — Phone: (251) 937-8115 — Help with food, rent, utilities, clothing and prescriptions; Tue and Thu 9am-noon. — Who qualifies: Residents north of I-10
• Christian Service Center (Gulf Shores) — Phone: (251) 968-5256 — Food pantry and help with rent, utilities and clothing; Mon-Fri 9am-noon. — Who qualifies: Residents of Gulf Shores, Orange Beach and Fort Morgan
• The Salvation Army Coastal Alabama Area Command (Social Services) — Phone: (251) 438-1625 — Emergency rent/utility help and Project SHARE power-bill help for Mobile area; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 1009 Dauphin St, Mobile 36604 — Website: https://www.salvationarmyusa.org/usa-southern-territory/alabama-louisiana-and-mississippi/coastal-alabama-area-command/
• The Salvation Army Foley Social Services (Baldwin County) — Phone: (251) 438-1625 — Emergency aid for Baldwin County; Gulf Shores 2026 list shows emergency aid Thursdays 10am-3pm. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 2015 N McKenzie St, Foley 36535 — Website: https://www.salvationarmyusa.org/al/foley/n-mckenzie-st-1/
• Catholic Social Services of Baldwin County - Robertsdale — Phone: (251) 947-2293 — Help with utilities, food, homelessness, medicine, by appointment Mon-Fri 8:30am-4:30pm. — Who qualifies: Anyone in crisis regardless of religion; bring photo ID for adults, lease/mortgage, current bills, proof of income, SS cards for household; limited, usually one-time help. — Address: 23010 Highway 59 N, Robertsdale 36567 — Website: http://www.cssbaldwin.org — Email: ahickey@mobarch.org
• Catholic Social Services - Bay Minette Office — Phone: (251) 937-7858 — North Baldwin office for emergency assistance; call for hours. — Who qualifies: Anyone in crisis regardless of religion; bring photo ID for adults, lease/mortgage, current bills, proof of income, SS cards for household; limited, usually one-time help. — Address: 610 Railroad Ave, Bay Minette 36507 — Website: https://catholicsocialservices.org
• Society of St. Vincent de Paul - District Council of Mobile (Help Line) — Phone: (251) 243-4061 — Central help line that routes callers to the parish conference covering their ZIP (17 conferences in the Archdiocese of Mobile). — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Website: https://svdpmobilecouncil.org/
• SVdP - Christ the King Conference (Daphne) — Phone: (251) 348-8326 — Emergency assistance for 36526, 36527. — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Address: 711 College Ave, Daphne 36526 — Website: https://svdpmobilecouncil.org/conferences
• SVdP - St. Joseph Conference (Lillian) — Phone: (251) 962-2049 — Emergency assistance and food pantry for Lillian and Elberta only. — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Address: 12688 Santo Piedro, Lillian 36549 — Website: https://svdpmobilecouncil.org/conferences — Email: stjoseph1@gulftel.com
• SVdP - St. Lawrence Conference (Fairhope) — Phone: (251) 604-5192 — Emergency assistance and food pantry for 36532, 36533, 36559, 36564. — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Website: https://svdpmobilecouncil.org/conferences — Email: office@stlawrencefairhope.com
• SVdP - St. Patrick Conference (Robertsdale) — Phone: (251) 213-1939 — Emergency assistance for 36567, 36551. — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Address: 23035 State Highway 59 S, Robertsdale 36567 — Website: https://svdpmobilecouncil.org/conferences — Email: stvdpstpats@gmail.com
• Riviera Utilities — Phone: (251) 943-5001 — Electric, gas, water and wastewater for Foley/Daphne area; offices Mon-Fri 8am-5pm. — Who qualifies: Riviera customers in Baldwin County. — Address: 413 East Laurel Ave., Foley, AL 36535 — Website: https://www.rivierautilities.com/customer-service/

Barbour County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Pike County Service Center — Phone: (334) 808-1069 — Emergency assistance for Pike-area residents; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 509 S Brundidge St, Troy 36081 — Website: https://www.salvationarmyusa.org/al/troy/s-brundidge-st/
• Catholic Social Services of Dothan — Phone: (334) 793-3601 — Emergency Assistance Ministry by appointment Mon-Fri 9am-3pm: rent, utilities, medicine, transportation, food, clothing, furniture/appliances. — Who qualifies: Anyone in crisis regardless of religion; bring photo ID for adults, lease/mortgage, current bills, proof of income, SS cards for household; limited, usually one-time help. — Address: 557 E Main St, Dothan 36301 — Website: https://catholicsocialservices.org/catholic-social-services-of-dothan — Email: cssdothan@mobarch.org

Bibb County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov

Blount County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Walker County Service Center — Phone: (205) 221-7737 — Emergency assistance (rent/utilities/food) and Project SHARE power-bill help; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 207 20th St E, Jasper 35501 — Website: https://www.salvationarmyusa.org/al/jasper/20th-st-e/
• The Salvation Army - Oneonta (Blount County) — Phone: (205) 625-4852 — Local Salvation Army office; call to confirm services. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 333 Valley Rd, Oneonta 35121

Bullock County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Pike County Service Center — Phone: (334) 808-1069 — Emergency assistance for Pike-area residents; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 509 S Brundidge St, Troy 36081 — Website: https://www.salvationarmyusa.org/al/troy/s-brundidge-st/
• OCAP - Bullock County Outreach Office — Phone: 334-738-3848 — Local OCAP office: LIHEAP utility assistance, emergency help and referrals for Bullock County. — Who qualifies: Low-income Bullock County households — Website: http://www.ocaptroy.org/

Butler County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Dale County Service Center (Dale & Coffee Counties) — Phone: (334) 445-3070 — Emergency assistance and Project SHARE power-bill help; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 1177 Andrews Ave, Ste E, Ozark 36360 — Website: https://www.salvationarmyusa.org/al/ozark/andrews-ave-ste-e/
• OCAP - Butler County Outreach Office — Phone: 334-382-2351 — Local OCAP office: LIHEAP utility assistance, emergency help and referrals for Butler County. — Who qualifies: Low-income Butler County households — Website: http://www.ocaptroy.org/

Calhoun County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Anniston Corps - Admin Office and Social Services — Phone: (256) 236-5643 — Emergency assistance and Project SHARE power-bill help; Mon, Tue, Thu, Fri 9am-3pm, Wed 9am-2pm. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 412 Noble St, Anniston 36201 — Website: https://www.salvationarmyusa.org/al/anniston/noble-st-1/
• Catholic Center of Concern - Anniston — Phone: See website — Catholic Charities center for basic needs (housing, utilities, prescriptions, food, clothing). — Who qualifies: Low-income individuals and families regardless of religion; call for intake. — Website: https://www.catholiccharitiesbhm.org/the-catholic-centers-of-concern.html
• Anniston Water Works & Sewer Board — Phone: (256) 241-2000 — Water and sewer service; online, phone and bank-draft payments. — Who qualifies: Customers in service area. — Address: 1429 Noble Street, Anniston, AL 36201 — Website: https://www.awwsb.org

Chambers County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Alexander City Service Center — Phone: (256) 215-3730 — Emergency assistance and Project SHARE power-bill help; Mon-Sat 8:30am-6:00pm (see program schedule). — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 6800 Highway 280, Ste A, B, D, Alexander City 35010 — Website: https://www.salvationarmyusa.org/al/alexander-city/hwy-280/

Cherokee County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army DeKalb County Service Center — Phone: (256) 997-0858 — Emergency assistance; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 450 Gault Ave N, Fort Payne 35967 — Website: https://www.salvationarmyusa.org/al/fort-payne/gault-ave-n/

Chilton County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Birmingham Area Command (Social Services) — Phone: (205) 328-2420 — Emergency rent, mortgage and utility help plus Project SHARE power-bill help; social services Mon-Fri 8:30am-4:00pm. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 2015 26th Ave N, Birmingham 35234 — Website: https://www.salvationarmyusa.org/usa-southern-territory/alabama-louisiana-and-mississippi/birmingham-area-command/utility-rent-assistance/
• The Salvation Army Alabaster Service Center (Shelby County Corps) — Phone: (205) 663-7105 — Emergency rent/utility help and Project SHARE power-bill help; Mon-Fri 8:30am-5:00pm. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 108 Plaza Cir, Ste E, Alabaster 35007 — Website: http://www.birminghamsalvationarmy.org

Choctaw County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Demopolis Service Center (West Alabama Black Belt) — Phone: (334) 526-2718 — Emergency assistance; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 900 US Highway 80 E, Demopolis 36732 — Website: https://www.salvationarmyusa.org/al/demopolis/us-highway-80-e/

Clarke County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Clarke County Service Center — Phone: (334) 636-9840 — Emergency assistance for Clarke County residents; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 122 Wilson Ave W, Thomasville 36784 — Website: https://www.salvationarmyusa.org/al/thomasville/wilson-ave-w/
• The Salvation Army Jackson (Clarke County) Social Services — Phone: (251) 246-5693 — Social services office in Jackson; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 3660 N College Ave, Jackson 36545 — Website: https://www.salvationarmyusa.org/al/jackson/n-college-ave/

Clay County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Anniston Corps - Admin Office and Social Services — Phone: (256) 236-5643 — Emergency assistance and Project SHARE power-bill help; Mon, Tue, Thu, Fri 9am-3pm, Wed 9am-2pm. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 412 Noble St, Anniston 36201 — Website: https://www.salvationarmyusa.org/al/anniston/noble-st-1/

Cleburne County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Anniston Corps - Admin Office and Social Services — Phone: (256) 236-5643 — Emergency assistance and Project SHARE power-bill help; Mon, Tue, Thu, Fri 9am-3pm, Wed 9am-2pm. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 412 Noble St, Anniston 36201 — Website: https://www.salvationarmyusa.org/al/anniston/noble-st-1/

Coffee County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• Catholic Social Services of Dothan — Phone: (334) 793-3601 — Emergency Assistance Ministry by appointment Mon-Fri 9am-3pm: rent, utilities, medicine, transportation, food, clothing, furniture/appliances. — Who qualifies: Anyone in crisis regardless of religion; bring photo ID for adults, lease/mortgage, current bills, proof of income, SS cards for household; limited, usually one-time help. — Address: 557 E Main St, Dothan 36301 — Website: https://catholicsocialservices.org/catholic-social-services-of-dothan — Email: cssdothan@mobarch.org
• The Salvation Army Dale County Service Center (Dale & Coffee Counties) — Phone: (334) 445-3070 — Emergency assistance and Project SHARE power-bill help; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 1177 Andrews Ave, Ste E, Ozark 36360 — Website: https://www.salvationarmyusa.org/al/ozark/andrews-ave-ste-e/
• Salvation Army of Coffee and Dale Counties (Ozark) — Phone: (334) 445-3070 — Food, clothing, school supplies, prescription vouchers, hardship funds for utilities, rent/mortgage and shelter, thrift store; Mon-Fri 9am-5pm. — Who qualifies: Dale and Coffee County residents in need — Address: 1177 Andrews Ave., Ste. E, Ozark, AL 36360
• The Salvation Army - Enterprise (Coffee County) — Phone: (334) 393-8244 — Local service-extension contact; call to confirm services. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds.

Colbert County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• St. Vincent de Paul - Florence — Phone: (256) 718-0921 — Emergency financial help; calls taken Thursdays after 9:30am. — Who qualifies: Residents in need
• The Salvation Army Florence Corps (Shoals Area) — Phone: (256) 764-4432 — Emergency assistance for the Shoals; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 1601 Huntsville Rd, Florence 35630 — Website: https://www.salvationarmyusa.org/al/florence/huntsville-rd-corps/
• Catholic Center of Concern - Huntsville (North Alabama) — Phone: (256) 963-9355 — Rent/mortgage and utility help, life-threatening prescriptions, clothing room, diapers; apply by telephone intake. — Who qualifies: Low-income residents of the 9 listed North Alabama counties, regardless of religion. — Address: 1010 Church St, Huntsville 35801 — Website: https://catholiccenterofconcernhsv.org/
• SVdP - St. Joseph Conference (Florence) — Phone: (256) 718-0921 — Emergency assistance for the Shoals; SVdP thrift store at 659 S Poplar St, Florence. — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds.

Conecuh County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Dale County Service Center (Dale & Coffee Counties) — Phone: (334) 445-3070 — Emergency assistance and Project SHARE power-bill help; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 1177 Andrews Ave, Ste E, Ozark 36360 — Website: https://www.salvationarmyusa.org/al/ozark/andrews-ave-ste-e/

Coosa County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Alexander City Service Center — Phone: (256) 215-3730 — Emergency assistance and Project SHARE power-bill help; Mon-Sat 8:30am-6:00pm (see program schedule). — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 6800 Highway 280, Ste A, B, D, Alexander City 35010 — Website: https://www.salvationarmyusa.org/al/alexander-city/hwy-280/
• Tallapoosa Christian Crisis Center — Phone: (256) 329-3327 — Food pantry Mon, Tue and Thu 9-11:30am (also Mon 4-7pm); clothing and household items, a thrift store, and case-by-case utility help after an intake. — Who qualifies: Tallapoosa and Coosa county residents; bring recent pay stubs, proof of residence and ID — Address: 4425 Dadeville Rd, Alexander City 35010 — Website: http://www.tallapoosachristiancc.org/ — Email: director@tallapoosachristiancc.org

Covington County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• Society of St. Vincent de Paul - District Council of Mobile (Help Line) — Phone: (251) 243-4061 — Central help line that routes callers to the parish conference covering their ZIP (17 conferences in the Archdiocese of Mobile). — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Website: https://svdpmobilecouncil.org/
• Catholic Social Services of Dothan — Phone: (334) 793-3601 — Emergency Assistance Ministry by appointment Mon-Fri 9am-3pm: rent, utilities, medicine, transportation, food, clothing, furniture/appliances. — Who qualifies: Anyone in crisis regardless of religion; bring photo ID for adults, lease/mortgage, current bills, proof of income, SS cards for household; limited, usually one-time help. — Address: 557 E Main St, Dothan 36301 — Website: https://catholicsocialservices.org/catholic-social-services-of-dothan — Email: cssdothan@mobarch.org
• The Salvation Army Dale County Service Center (Dale & Coffee Counties) — Phone: (334) 445-3070 — Emergency assistance and Project SHARE power-bill help; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 1177 Andrews Ave, Ste E, Ozark 36360 — Website: https://www.salvationarmyusa.org/al/ozark/andrews-ave-ste-e/
• Salvation Army (Andalusia office) — Phone: (334) 222-0112 — Financial help with utility and rent/mortgage costs, by appointment only (no walk-ins). — Who qualifies: Covington County residents not already helped by other agencies — Address: Northside Office Park, off U.S. Hwy 29 N., Andalusia, AL
• The Salvation Army - Andalusia office (Covington County) — Phone: (334) 222-0112 — Local service-extension office; call to confirm services. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: Northside Office Park, off U.S. Hwy 29 N, Andalusia
• SVdP - Christ the King Conference (Andalusia) — Phone: (334) 222-4858 — Emergency assistance and food pantry for Andalusia, Opp, Florala. — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Address: 508 Sanford Rd, Andalusia 36420 — Website: https://svdpmobilecouncil.org/conferences — Email: susanbgantt@centurytel.com

Crenshaw County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Pike County Service Center — Phone: (334) 808-1069 — Emergency assistance for Pike-area residents; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 509 S Brundidge St, Troy 36081 — Website: https://www.salvationarmyusa.org/al/troy/s-brundidge-st/
• OCAP - Crenshaw County Outreach Office — Phone: 334-335-3910 — Local OCAP office: LIHEAP utility assistance, emergency help and referrals for Crenshaw County. — Who qualifies: Low-income Crenshaw County households — Website: http://www.ocaptroy.org/

Cullman County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Walker County Service Center — Phone: (205) 221-7737 — Emergency assistance (rent/utilities/food) and Project SHARE power-bill help; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 207 20th St E, Jasper 35501 — Website: https://www.salvationarmyusa.org/al/jasper/20th-st-e/
• SVdP - Sacred Heart Conference (Cullman) — Phone: See website — Emergency assistance for Cullman parish area. — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Address: 201 3rd Ave SE, Cullman 35055 — Website: https://directory.plentiful.org/alabama/cullman
• Committee on Church Cooperation (Cullman) — Phone: 256-739-1578 — Volunteer coalition of about 17 Cullman churches that helps with utility bills, rent and prescription medicine; walk-in interviews Tue & Thu 9am-noon (no phone interviews). — Who qualifies: Cullman County families in financial crisis; apply in person — Address: 1220 St. Joseph St NW, Cullman 35055
• St. Vincent de Paul Society of Cullman County — Phone: 256-737-5131 — Thrift store and assistance office: help with rent (once per 12 months), utility and water bills, prescriptions (small yearly max), gas vouchers, clothing vouchers (monthly), furniture/household items for people moving into housing, cribs. — Who qualifies: Low-income Cullman County residents with no other resources — Address: 217 Second Street SE, Cullman 35055

Dale County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• Catholic Social Services of Dothan — Phone: (334) 793-3601 — Emergency Assistance Ministry by appointment Mon-Fri 9am-3pm: rent, utilities, medicine, transportation, food, clothing, furniture/appliances. — Who qualifies: Anyone in crisis regardless of religion; bring photo ID for adults, lease/mortgage, current bills, proof of income, SS cards for household; limited, usually one-time help. — Address: 557 E Main St, Dothan 36301 — Website: https://catholicsocialservices.org/catholic-social-services-of-dothan — Email: cssdothan@mobarch.org
• The Salvation Army Dale County Service Center (Dale & Coffee Counties) — Phone: (334) 445-3070 — Emergency assistance and Project SHARE power-bill help; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 1177 Andrews Ave, Ste E, Ozark 36360 — Website: https://www.salvationarmyusa.org/al/ozark/andrews-ave-ste-e/
• Salvation Army of Coffee and Dale Counties (Ozark) — Phone: (334) 445-3070 — Food, clothing, school supplies, prescription vouchers, hardship funds for utilities, rent/mortgage and shelter, thrift store; Mon-Fri 9am-5pm. — Who qualifies: Dale and Coffee County residents in need — Address: 1177 Andrews Ave., Ste. E, Ozark, AL 36360
• Dothan Utilities — Phone: (334) 615-3300 — City electric and water utility; collections office handles payments/arrangements Mon-Fri. — Who qualifies: Dothan utility customers. — Address: 200 Kilgore Drive, Dothan, AL 36301 — Website: https://dothan.org/Directory.aspx?DID=17

Dallas County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Demopolis Service Center (West Alabama Black Belt) — Phone: (334) 526-2718 — Emergency assistance; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 900 US Highway 80 E, Demopolis 36732 — Website: https://www.salvationarmyusa.org/al/demopolis/us-highway-80-e/

DeKalb County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army DeKalb County Service Center — Phone: (256) 997-0858 — Emergency assistance; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 450 Gault Ave N, Fort Payne 35967 — Website: https://www.salvationarmyusa.org/al/fort-payne/gault-ave-n/

Elmore County, Alabama — Water

• The Salvation Army Montgomery Corps / Social Services — Phone: (334) 265-0281 — Emergency rent/utility help and Project SHARE power-bill help; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 3460 Carter Hill Rd, Montgomery 36111 — Website: https://www.salvationarmyusa.org/al/montgomery/crawford-st/
• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov

Escambia County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• Catholic Social Services of Baldwin County - Robertsdale — Phone: (251) 947-2293 — Help with utilities, food, homelessness, medicine, by appointment Mon-Fri 8:30am-4:30pm. — Who qualifies: Anyone in crisis regardless of religion; bring photo ID for adults, lease/mortgage, current bills, proof of income, SS cards for household; limited, usually one-time help. — Address: 23010 Highway 59 N, Robertsdale 36567 — Website: http://www.cssbaldwin.org — Email: ahickey@mobarch.org
• The Salvation Army Dale County Service Center (Dale & Coffee Counties) — Phone: (334) 445-3070 — Emergency assistance and Project SHARE power-bill help; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 1177 Andrews Ave, Ste E, Ozark 36360 — Website: https://www.salvationarmyusa.org/al/ozark/andrews-ave-ste-e/

Etowah County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Gadsden Corps — Phone: (256) 546-4673 — Emergency assistance and Project SHARE power-bill help; Mon-Thu 9am-4pm. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 120 N 11th St, Gadsden 35901 — Website: https://www.salvationarmyusa.org/al/gadsden/n-11th-st-corps/
• Catholic Center of Concern - Gadsden — Phone: (256) 546-0028 — Rent and utility help, prescriptions, food pantry, gas vouchers; Mon-Thu 9-11:30am & 1-2:30pm. — Who qualifies: Low-income individuals and families regardless of religion; call for intake. — Address: 612 Chestnut St, Gadsden 35901 — Website: https://www.catholiccharitiesbhm.org/the-catholic-centers-of-concern.html
• Gadsden Water Works - Water Assistance Program — Phone: (256) 543-2884 — Water Assistance Program through Community Action of Etowah County; business office Mon-Fri 8am-4:30pm. — Who qualifies: Low-income Gadsden Water customers meeting program criteria (PDF on site). — Website: https://www.gadsdenwater.org

Fayette County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov

Franklin County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Florence Corps (Shoals Area) — Phone: (256) 764-4432 — Emergency assistance for the Shoals; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 1601 Huntsville Rd, Florence 35630 — Website: https://www.salvationarmyusa.org/al/florence/huntsville-rd-corps/
• Catholic Center of Concern - Huntsville (North Alabama) — Phone: (256) 963-9355 — Rent/mortgage and utility help, life-threatening prescriptions, clothing room, diapers; apply by telephone intake. — Who qualifies: Low-income residents of the 9 listed North Alabama counties, regardless of religion. — Address: 1010 Church St, Huntsville 35801 — Website: https://catholiccenterofconcernhsv.org/
• Russellville Electric Board / Russellville Utilities — Phone: (256) 332-3850 — Municipal TVA power distributor; ask about payment extensions, budget billing and local customer-funded aid. — Who qualifies: Customers in the service area. — Address: 721 Jackson Avenue South, Russellville, AL 35653 — Website: https://tva.com/energy/public-power-partnerships/local-power-companies/lpc/russellville-electric-board

Geneva County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• Catholic Social Services of Dothan — Phone: (334) 793-3601 — Emergency Assistance Ministry by appointment Mon-Fri 9am-3pm: rent, utilities, medicine, transportation, food, clothing, furniture/appliances. — Who qualifies: Anyone in crisis regardless of religion; bring photo ID for adults, lease/mortgage, current bills, proof of income, SS cards for household; limited, usually one-time help. — Address: 557 E Main St, Dothan 36301 — Website: https://catholicsocialservices.org/catholic-social-services-of-dothan — Email: cssdothan@mobarch.org
• Christ's Helping Hands Ministry (Geneva Baptist Association) — Phone: See website — Food pantry, low-cost thrift store (clothing, household items), and financial help with rent and utilities. — Who qualifies: Geneva County residents in need — Website: https://thealabamabaptist.org/?p=91983
• The Salvation Army Dothan Corps — Phone: (334) 792-1911 — Basic-needs help and Project SHARE power-bill help for the Wiregrass; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 1001 S Bell St, Dothan 36301 — Website: https://www.salvationarmyusa.org/al/dothan/s-bell-st-corps/

Greene County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• Guadalupan Missionary Center (Eutaw) — Phone: See website — Catholic Charities center of concern for basic needs in Greene and Sumter counties. — Who qualifies: Low-income individuals and families regardless of religion; call for intake. — Website: https://www.catholiccharitiesbhm.org/the-catholic-centers-of-concern.html

Hale County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov

Henry County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• Catholic Social Services of Dothan — Phone: (334) 793-3601 — Emergency Assistance Ministry by appointment Mon-Fri 9am-3pm: rent, utilities, medicine, transportation, food, clothing, furniture/appliances. — Who qualifies: Anyone in crisis regardless of religion; bring photo ID for adults, lease/mortgage, current bills, proof of income, SS cards for household; limited, usually one-time help. — Address: 557 E Main St, Dothan 36301 — Website: https://catholicsocialservices.org/catholic-social-services-of-dothan — Email: cssdothan@mobarch.org
• The Salvation Army Dothan Corps — Phone: (334) 792-1911 — Basic-needs help and Project SHARE power-bill help for the Wiregrass; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 1001 S Bell St, Dothan 36301 — Website: https://www.salvationarmyusa.org/al/dothan/s-bell-st-corps/

Houston County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• Catholic Social Services of Dothan — Phone: (334) 793-3601 — Emergency Assistance Ministry by appointment Mon-Fri 9am-3pm: rent, utilities, medicine, transportation, food, clothing, furniture/appliances. — Who qualifies: Anyone in crisis regardless of religion; bring photo ID for adults, lease/mortgage, current bills, proof of income, SS cards for household; limited, usually one-time help. — Address: 557 E Main St, Dothan 36301 — Website: https://catholicsocialservices.org/catholic-social-services-of-dothan — Email: cssdothan@mobarch.org
• Dothan Utilities — Phone: (334) 615-3300 — City electric and water utility; collections office handles payments/arrangements Mon-Fri. — Who qualifies: Dothan utility customers. — Address: 200 Kilgore Drive, Dothan, AL 36301 — Website: https://dothan.org/Directory.aspx?DID=17
• The Salvation Army Dothan Corps — Phone: (334) 792-1911 — Basic-needs help and Project SHARE power-bill help for the Wiregrass; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 1001 S Bell St, Dothan 36301 — Website: https://www.salvationarmyusa.org/al/dothan/s-bell-st-corps/
• Catholic Social Services - Dothan — Phone: (334) 793-3601 — By appointment Mon-Fri 9am-3pm: food, clothing, furniture and appliances, household and hygiene items, and limited financial help with rent, utilities, medicine and transportation. — Who qualifies: Houston County residents in crisis; no religious requirement — Address: 557 E. Main St., Dothan 36301 — Website: http://cssdothan.org/

Jackson County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• Catholic Center of Concern - Huntsville (North Alabama) — Phone: (256) 963-9355 — Rent/mortgage and utility help, life-threatening prescriptions, clothing room, diapers; apply by telephone intake. — Who qualifies: Low-income residents of the 9 listed North Alabama counties, regardless of religion. — Address: 1010 Church St, Huntsville 35801 — Website: https://catholiccenterofconcernhsv.org/
• The Salvation Army Jackson County Service Center — Phone: (256) 259-4320 — Emergency assistance; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 1501 E Willow St, Scottsboro 35768 — Website: https://www.salvationarmyusa.org/al/scottsboro/e-willow-st-1/

Jefferson County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Birmingham Area Command (Social Services) — Phone: (205) 328-2420 — Emergency rent, mortgage and utility help plus Project SHARE power-bill help; social services Mon-Fri 8:30am-4:00pm. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 2015 26th Ave N, Birmingham 35234 — Website: https://www.salvationarmyusa.org/usa-southern-territory/alabama-louisiana-and-mississippi/birmingham-area-command/utility-rent-assistance/
• Urban Ministry — Phone: (205) 781-0517 — Help with past-due utility bills, rent and prescriptions, plus the WE Cafe pay-as-you-can hot lunch weekdays 11:30-1:30. The largest Project SHARE intake site in Birmingham. — Who qualifies: Low-income Jefferson County residents. Project SHARE help is for 60+ or disabled. — Address: 1229 Cotton Ave SW, Birmingham 35211 (West End)
• AIDS Alabama — Phone: 205-324-9822 — Emergency utility assistance. — Who qualifies: Household with an HIV+ member, within 300% of the federal poverty level, with an open AIDS Alabama case file
• Metro West Ministries — Phone: (205) 423-5757 — Financial help for western Birmingham metro residents, plus a food pantry Wednesdays 9 AM-12 PM. — Who qualifies: West Jefferson County residents — Address: 4912 Lloyd Noland Pkwy, Fairfield 35064
• Greater Birmingham Ministries — Phone: (205) 326-6821 — Help with utilities, medications and housing costs, a clothes closet, and a drive-up food day. — Who qualifies: Household income up to $37,010 a year; once per year — Address: 2304 12th Ave N, Birmingham 35234 — Email: info@gbm.org
• Bridge Ministries — Phone: (205) 930-0309 — One-time emergency help with utilities, eviction prevention and deposits for people leaving shelters. — Who qualifies: Homeless or low-income City of Birmingham residents — Address: 1016 19th St S, Birmingham 35205 (Southside Baptist Church)
• Salvation Army emergency assistance — Phone: (205) 328-4536 — Emergency help with utility bills and, when funds allow, rent or mortgage. Also runs the H2O and Project SHARE programs. — Who qualifies: Jefferson County residents who can show financial need — Address: 2015 26th Ave N, Birmingham 35234
• Salvation Army Bessemer — Phone: (205) 328-2420 — Utility and food assistance to qualified applicants, by appointment. — Who qualifies: Western Jefferson County residents — Address: 525 13th St, Bessemer 35020
• American Red Cross — Phone: (205) 439-7800 — Emergency help with utilities and rent for low-income residents, plus food and clothing. — Who qualifies: Low-income Birmingham-area residents — Address: 114 22nd St S, Birmingham
• Independent Presbyterian Church — Phone: (205) 933-1687 — Help with utility bills and prescriptions. — Who qualifies: Birmingham-area residents in need — Address: 3100 Highland Ave, Birmingham 35205
• Eastern Area Christian Ministries — Phone: (205) 836-9932 — Food, clothing, diapers and utility assistance. — Who qualifies: Eastern Birmingham-area residents — Address: 8000 2nd Ave S, Birmingham 35206
• Renew Birmingham — Phone: (205) 201-4275 — Utility and rent help, home and vehicle repair, lawn care. — Who qualifies: Residents of Ensley, Ensley Highlands, Tuxedo and Wylam only — Address: 1801 Avenue H, Birmingham 35218 — Website: https://www.renewbham.org — Email: info@renewbham.org
• Serving You Ministries utility help — Phone: (205) 777-3653 — Utility bill help by appointment, Tue-Thu 9-1 and 1st Saturday. — Who qualifies: No utility help in past 6 months; proof of job or job loss; service must still be on — Address: 6523 1st Ave N, Birmingham 35206 — Website: https://www.servingyou.org/need-help
• The Salvation Army Bessemer Corps / Service Center — Phone: (205) 425-4303 — Emergency assistance and Project SHARE power-bill help for western Jefferson County; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 525 13th St N, Bessemer 35020 — Website: https://www.salvationarmyusa.org/al/bessemer/13th-st-n-corps/
• Catholic Center of Concern - Birmingham — Phone: (205) 786-4388 — Food, clothing, furniture and financial help; Mon-Thu from 8:30am, first come first served. — Who qualifies: Low-income individuals and families regardless of religion; call for intake. — Address: 712 4th Ct W, Birmingham 35204 — Website: https://www.catholiccharitiesbhm.org/the-catholic-centers-of-concern.html
• Society of St. Vincent de Paul - Greater Birmingham Council — Phone: (888) 421-1266 — Council of parish conferences in Jefferson County offering rent/mortgage, utility, deposit, medicine and food help when funds allow; usually a home visit. — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Address: 3633 Gray Ave, Adamsville 35005
• SVdP - St. Mark the Evangelist Conference (Birmingham) — Phone: (205) 980-1810 — Eviction prevention: rent/mortgage, utility, food and medicine help after a home visit; veterans special projects. — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Website: http://svdpstmark.org/

Lamar County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov

Lauderdale County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• St. Vincent de Paul - Florence — Phone: (256) 718-0921 — Emergency financial help; calls taken Thursdays after 9:30am. — Who qualifies: Residents in need
• The Salvation Army Florence Corps (Shoals Area) — Phone: (256) 764-4432 — Emergency assistance for the Shoals; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 1601 Huntsville Rd, Florence 35630 — Website: https://www.salvationarmyusa.org/al/florence/huntsville-rd-corps/
• Catholic Center of Concern - Huntsville (North Alabama) — Phone: (256) 963-9355 — Rent/mortgage and utility help, life-threatening prescriptions, clothing room, diapers; apply by telephone intake. — Who qualifies: Low-income residents of the 9 listed North Alabama counties, regardless of religion. — Address: 1010 Church St, Huntsville 35801 — Website: https://catholiccenterofconcernhsv.org/
• SVdP - St. Joseph Conference (Florence) — Phone: (256) 718-0921 — Emergency assistance for the Shoals; SVdP thrift store at 659 S Poplar St, Florence. — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds.
• Woodmont Baptist Church Benevolence — Phone: (256) 766-1255 — Food pantry on Thursdays (apply beforehand); city lists bill assistance on 1st and 3rd Monday. — Who qualifies: Lauderdale County residents in need — Address: 2001 Darby Dr., Florence 35630
• Florence Utilities - Project Help — Phone: (256) 740-6044 — Electric, gas and water utility; Project Help (with The Help Center) pays up to $100 toward final-notice utility bills, first-call basis. — Who qualifies: Elderly, disabled and others in need in Lauderdale County. — Address: 502 East Dr. Hicks Boulevard, Florence, AL 35630 — Website: https://florenceal.org/utilities/important-info-tips/

Lawrence County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• Catholic Center of Concern - Huntsville (North Alabama) — Phone: (256) 963-9355 — Rent/mortgage and utility help, life-threatening prescriptions, clothing room, diapers; apply by telephone intake. — Who qualifies: Low-income residents of the 9 listed North Alabama counties, regardless of religion. — Address: 1010 Church St, Huntsville 35801 — Website: https://catholiccenterofconcernhsv.org/
• The Salvation Army Decatur Corps - Admin Office and Social Services — Phone: (256) 353-2822 — Emergency assistance (Center of Hope); call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 100 Austinville Rd SW, Decatur 35601 — Website: https://www.salvationarmyusa.org/al/decatur/austinville-rd-sw/

Lee County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• Society of St. Vincent de Paul - District Council of Mobile (Help Line) — Phone: (251) 243-4061 — Central help line that routes callers to the parish conference covering their ZIP (17 conferences in the Archdiocese of Mobile). — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Website: https://svdpmobilecouncil.org/
• Presbyterian Community Ministry — Phone: (334) 887-3777 — Zero-interest emergency loans up to $300 for water, gas or power bills, and zero-interest home-repair loans; Mon and Tue 10am-2pm, Thu 12-4pm. — Who qualifies: Lee County residents in a financial crisis — Address: 143 E Thach Ave, Auburn 36830 — Website: https://www.pcm-al.org — Email: info@pcm-al.org
• The Salvation Army Lee County Service Center — Phone: (334) 826-0073 — Emergency assistance and Project SHARE power-bill help; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 1038 Opelika Rd, Auburn 36830 — Website: https://www.salvationarmyusa.org/al/auburn/opelika-rd-1/
• SVdP - St. Mary Conference (Opelika) — Phone: (334) 749-8359 — Need-based utility assistance by application/appointment for 36801, 36802. — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Address: 1000 Fourth Ave, Opelika 36801 — Website: https://stmaryopelika.org/st-vincent-de-paul — Email: Angela.lmt@gmail.com
• SVdP - St. Michael Parish (Auburn) — Phone: (334) 887-5540 — Utility/hardship help for low-income households; food Thursdays (St. Michael) and Mondays (Loachapoka). — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Address: 1100 N College St, Auburn 36830
• Auburn Water Resource Management — Phone: (334) 501-3060 — City water/sewer utility. — Who qualifies: Auburn water customers. — Address: 1501 West Samford Avenue, Auburn, AL — Website: https://www.auburnal.gov/water-resource-management/

Limestone County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• Catholic Center of Concern - Huntsville (North Alabama) — Phone: (256) 963-9355 — Rent/mortgage and utility help, life-threatening prescriptions, clothing room, diapers; apply by telephone intake. — Who qualifies: Low-income residents of the 9 listed North Alabama counties, regardless of religion. — Address: 1010 Church St, Huntsville 35801 — Website: https://catholiccenterofconcernhsv.org/
• The Salvation Army Decatur Corps - Admin Office and Social Services — Phone: (256) 353-2822 — Emergency assistance (Center of Hope); call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 100 Austinville Rd SW, Decatur 35601 — Website: https://www.salvationarmyusa.org/al/decatur/austinville-rd-sw/
• Community Table (formerly Limestone County Churches Involved) — Phone: (256) 262-0671 — Emergency food (Mon-Fri 9-11am, up to 6x/yr) plus emergency rent and utility help. — Who qualifies: Limestone County residents; bring proof of residence and income — Address: 201 N. Jefferson St., Athens 35611 — Website: http://www.churchesinvolved.org
• The Salvation Army Decatur-Athens Service Center — Phone: (256) 353-2822 — Limestone County service center; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 17837 US Highway 72, Athens 35611 — Website: https://www.salvationarmyusa.org/al/athens/us-highway-72-1/
• SVdP - St. John the Baptist Conference (Madison) — Phone: (256) 726-0100 — Emergency assistance for Madison-area residents; call parish. — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Address: 1055 Hughes Rd, Madison 35758
• Athens Utilities — Phone: (256) 232-1440 — Municipal TVA power distributor; ask about payment extensions, budget billing and local customer-funded aid. — Who qualifies: Customers in the service area. — Address: 1806 Wilkinson Street, Athens, AL 35611 — Website: https://tva.com/energy/public-power-partnerships/local-power-companies/lpc/athens-electric-department-city-of
• Madison Utilities (water) — Phone: (256) 772-0253 — Water and wastewater for City of Madison; call center/lobby 8am-3:30pm, drive-thru 7am-4pm; continuous-usage leak alerts. — Who qualifies: Customers in Madison and surrounding areas. — Address: 101 Ray Sanderson Drive, Madison, AL 35758 — Website: https://www.madisonutilities.org — Email: custserv@madisonutilities.org

Lowndes County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Demopolis Service Center (West Alabama Black Belt) — Phone: (334) 526-2718 — Emergency assistance; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 900 US Highway 80 E, Demopolis 36732 — Website: https://www.salvationarmyusa.org/al/demopolis/us-highway-80-e/
• OCAP - Lowndes County Outreach Office — Phone: 334-548-2768 — Local OCAP office: LIHEAP utility assistance, emergency help and referrals for Lowndes County. — Who qualifies: Low-income Lowndes County households — Website: http://www.ocaptroy.org/

Macon County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Lee County Service Center — Phone: (334) 826-0073 — Emergency assistance and Project SHARE power-bill help; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 1038 Opelika Rd, Auburn 36830 — Website: https://www.salvationarmyusa.org/al/auburn/opelika-rd-1/

Madison County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• Catholic Center of Concern - Huntsville (North Alabama) — Phone: (256) 963-9355 — Rent/mortgage and utility help, life-threatening prescriptions, clothing room, diapers; apply by telephone intake. — Who qualifies: Low-income residents of the 9 listed North Alabama counties, regardless of religion. — Address: 1010 Church St, Huntsville 35801 — Website: https://catholiccenterofconcernhsv.org/
• SVdP - St. John the Baptist Conference (Madison) — Phone: (256) 726-0100 — Emergency assistance for Madison-area residents; call parish. — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Address: 1055 Hughes Rd, Madison 35758
• Madison Utilities (water) — Phone: (256) 772-0253 — Water and wastewater for City of Madison; call center/lobby 8am-3:30pm, drive-thru 7am-4pm; continuous-usage leak alerts. — Who qualifies: Customers in Madison and surrounding areas. — Address: 101 Ray Sanderson Drive, Madison, AL 35758 — Website: https://www.madisonutilities.org — Email: custserv@madisonutilities.org
• Huntsville Assistance Program (HAP) — Phone: (256) 539-2320 — Emergency rent, utility, food and gas-card help; food pantry. — Who qualifies: Madison County residents in crisis — Address: 1001 Monroe St. SW, Huntsville 35801
• The Salvation Army Huntsville Corps — Phone: (256) 536-5576 — Emergency assistance for Madison County; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 2114 Oakwood Ave NW, Huntsville 35810 — Website: https://www.salvationarmyusa.org/al/huntsville/oakwood-ave-nw-corps/
• Society of St. Vincent de Paul - District Council of Huntsville — Phone: See website — District council for Huntsville-area conferences and thrift store (2140 Jonathan Dr NW). — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Address: 625 Airport Rd SW, Huntsville 35802 — Website: http://svdphuntsville.org/index.html
• SVdP - Holy Spirit Conference (Huntsville) — Phone: (256) 881-9663 — Emergency assistance; calls taken Wednesdays 8:30-9:30am. — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Address: 625 Airport Rd SW, Huntsville 35802 — Website: http://svdphuntsville.org/index.html
• SVdP - St. Joseph Conference (Huntsville) — Phone: (256) 539-7476 — Emergency assistance; calls taken Wednesdays 9-11am. — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Address: 2300 Beasley Ave NW, Huntsville 35816 — Website: http://svdphuntsville.org/index.html
• SVdP - Our Lady Queen of the Universe Conference (Huntsville) — Phone: (256) 852-2899 — Emergency assistance; calls taken Tue-Thu 8am-4pm. — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Address: 2421 Shady Lane Dr NW, Huntsville 35810 — Website: http://svdphuntsville.org/index.html

Marengo County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Demopolis Service Center (West Alabama Black Belt) — Phone: (334) 526-2718 — Emergency assistance; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 900 US Highway 80 E, Demopolis 36732 — Website: https://www.salvationarmyusa.org/al/demopolis/us-highway-80-e/

Marion County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Walker County Service Center — Phone: (205) 221-7737 — Emergency assistance (rent/utilities/food) and Project SHARE power-bill help; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 207 20th St E, Jasper 35501 — Website: https://www.salvationarmyusa.org/al/jasper/20th-st-e/

Marshall County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Walker County Service Center — Phone: (205) 221-7737 — Emergency assistance (rent/utilities/food) and Project SHARE power-bill help; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 207 20th St E, Jasper 35501 — Website: https://www.salvationarmyusa.org/al/jasper/20th-st-e/
• Catholic Center of Concern - Huntsville (North Alabama) — Phone: (256) 963-9355 — Rent/mortgage and utility help, life-threatening prescriptions, clothing room, diapers; apply by telephone intake. — Who qualifies: Low-income residents of the 9 listed North Alabama counties, regardless of religion. — Address: 1010 Church St, Huntsville 35801 — Website: https://catholiccenterofconcernhsv.org/
• SVdP - St. William Conference (Guntersville) — Phone: See website — Emergency assistance for Marshall County parish area. — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Address: 929 Gunter Ave, Guntersville 35976 — Website: https://directory.plentiful.org/alabama/guntersville

Mobile County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Coastal Alabama Area Command (Social Services) — Phone: (251) 438-1625 — Emergency rent/utility help and Project SHARE power-bill help for Mobile area; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 1009 Dauphin St, Mobile 36604 — Website: https://www.salvationarmyusa.org/usa-southern-territory/alabama-louisiana-and-mississippi/coastal-alabama-area-command/
• Society of St. Vincent de Paul - District Council of Mobile (Help Line) — Phone: (251) 243-4061 — Central help line that routes callers to the parish conference covering their ZIP (17 conferences in the Archdiocese of Mobile). — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Website: https://svdpmobilecouncil.org/
• Catholic Social Services (Mobile) — Phone: (251) 434-1550 — Limited crisis help with food, clothing, rent, utilities, furniture and appliances. — Who qualifies: Mobile-area residents in crisis, any faith — Address: 188 S. Florida St., Mobile, AL 36606 — Website: https://catholicsocialservices.org
• Salvation Army of Coastal Alabama - Social Services — Phone: (251) 438-1625 — Rent and utility assistance; Loaves and Fishes food program. — Who qualifies: Mobile-area residents in need — Address: 1009 Dauphin St., Mobile, AL 36604 — Website: https://salvationarmyalm.org/coastalalabama
• The Salvation Army Mobile County Corps — Phone: (251) 479-2389 — Corps community center for Mobile County; call for hours and services. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 3200 Pleasant Valley Rd, Mobile 36606 — Website: https://southernusa.salvationarmy.org/coastal-alabama/
• Catholic Social Services - Mobile Service Center (Emergency Assistance) — Phone: (251) 434-1500 — Emergency financial help (rent, utilities, medicine) by appointment, booked by phone Fridays from 8:45am for the next week; USDA food pantry Mon-Fri 8:45-11:30am & 1:30-4pm. — Who qualifies: Anyone in crisis regardless of religion; bring photo ID for adults, lease/mortgage, current bills, proof of income, SS cards for household; limited, usually one-time help. — Address: 188 S Florida St, Mobile 36606 — Website: https://catholicsocialservices.org
• SVdP - Immaculate Conception Cathedral Conference — Phone: (251) 447-3504 — Emergency assistance for downtown Mobile ZIPs 36601, 36602, and 36603/36605 north of I-10. — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Address: 411 S Broad St, Mobile 36603 — Website: https://svdpmobilecouncil.org/conferences — Email: cath.svdpmobile@gmail.com
• SVdP - Our Savior Conference — Phone: (251) 633-6762 ext. 240 — Emergency assistance and food pantry for ZIP 36695, part of 36609. — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Address: 1801 Cody Rd S, Mobile 36695 — Website: https://svdpmobilecouncil.org/conferences — Email: svdp.savior@gmail.com
• SVdP - St. Dominic Conference — Phone: (251) 285-0976 — Emergency assistance for most of 36693 and 36609 south of Grelot Rd (voicemail). — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Address: 4156 Burma Rd, Mobile 36693 — Website: https://svdpmobilecouncil.org/conferences — Email: gpniccolai1@gmail.com
• SVdP - St. Ignatius Conference — Phone: (251) 395-0961 — Emergency assistance for parts of 36608, 36618, 36607. — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Address: 3704 Spring Hill Ave, Mobile 36608 — Website: https://svdpmobilecouncil.org/conferences — Email: stigsvdpmobile@gmail.com
• SVdP - St. James Major Conference — Phone: (251) 456-6842 — Emergency assistance for 36610, 36612, 36617 (and shared 36613/36618). — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Address: 720 S College St, Prichard 36610 — Website: https://svdpmobilecouncil.org/conferences — Email: whitf66@att.net
• SVdP - St. Mary Conference (Mobile) — Phone: (251) 307-7511 — Emergency assistance for 36604 and part of 36607. — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Address: 106 Providence St, Mobile 36604 — Website: https://svdpmobilecouncil.org/conferences — Email: stmary.svdpmobile@gmail.com
• SVdP - St. Pius X Conference — Phone: (251) 391-9499 — Emergency assistance and food pantry for 36606, parts of 36608/36609 (leave a message). — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Address: 217 S Sage Ave, Mobile 36606 — Website: https://svdpmobilecouncil.org/conferences — Email: spx.svdpmobile@gmail.com
• SVdP - St. Thomas the Apostle Conference — Phone: (251) 458-4578 — Emergency assistance and food pantry for north Mobile County: Axis, Citronelle, Chunchula, Creola, Mount Vernon, Saraland, Satsuma, Chickasaw, Eight Mile (voicemail). — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Address: 251 N Craft Hwy, Chickasaw 36611 — Website: https://svdpmobilecouncil.org/conferences — Email: svdpofstthomas@yahoo.com
• SVdP - St. Vincent de Paul Parish Conference — Phone: (251) 223-7947 — Emergency assistance and food pantry for 36619, 36582, part of 36609 (voicemail). — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Address: 4980 St Vincent Dr, Mobile 36619 — Website: https://svdpmobilecouncil.org/conferences — Email: svdpstvin@gmail.com
• Mobile Area Water & Sewer System - Neighbors In Need — Phone: (251) 694-3165 — Neighbors In Need donations (with Mobile Community Action) help needy families pay water/sewer bills; leak credits; call center 8am-5pm. — Who qualifies: Low-income MAWSS customers (screened by Mobile Community Action). — Address: 4725 Moffett Road, Mobile, AL 36618 — Website: https://www.mawss.com/neighbors-need/

Monroe County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov

Montgomery County, Alabama — Water

• The Salvation Army Montgomery Corps / Social Services — Phone: (334) 265-0281 — Emergency rent/utility help and Project SHARE power-bill help; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 3460 Carter Hill Rd, Montgomery 36111 — Website: https://www.salvationarmyusa.org/al/montgomery/crawford-st/
• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• Society of St. Vincent de Paul - District Council of Mobile (Help Line) — Phone: (251) 243-4061 — Central help line that routes callers to the parish conference covering their ZIP (17 conferences in the Archdiocese of Mobile). — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Website: https://svdpmobilecouncil.org/
• First Baptist Church Community Ministries (Montgomery) — Phone: (334) 262-2273 — Food pantry Wed 9-11:30am and 12:30-3pm; rent, mortgage and utility help by appointment on Mondays at 8:30am; sometimes household items and furniture. — Who qualifies: Low-income Montgomery residents
• Frazer Community Ministries — Phone: (334) 260-3656 — Crisis help with rent, mortgage and utility bills, plus food assistance. — Who qualifies: Rent/utility help is for applicants who work full time
• Bethel Missionary Baptist Church (Montgomery) — Phone: (334) 262-6881 — Rent and utility help when funds are available; call Monday mornings. — Who qualifies: Montgomery residents facing a crisis
• SVdP - Holy Spirit Conference (Montgomery) — Phone: (334) 235-5976 — Emergency assistance and food pantry for 36117 and other Montgomery areas. — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Address: 8570 Vaughn Rd, Montgomery 36117 — Website: https://svdpmobilecouncil.org/conferences — Email: svdp.montgomery@gmail.com
• Montgomery Water Works & Sanitary Sewer Board — Phone: See website — Water and sewer service for Montgomery; ask about payment arrangements. — Who qualifies: Customers in service area. — Website: https://www.mwwssb.com

Morgan County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• Catholic Center of Concern - Huntsville (North Alabama) — Phone: (256) 963-9355 — Rent/mortgage and utility help, life-threatening prescriptions, clothing room, diapers; apply by telephone intake. — Who qualifies: Low-income residents of the 9 listed North Alabama counties, regardless of religion. — Address: 1010 Church St, Huntsville 35801 — Website: https://catholiccenterofconcernhsv.org/
• The Salvation Army Decatur Corps - Admin Office and Social Services — Phone: (256) 353-2822 — Emergency assistance (Center of Hope); call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 100 Austinville Rd SW, Decatur 35601 — Website: https://www.salvationarmyusa.org/al/decatur/austinville-rd-sw/
• Decatur Utilities Project SHARE / Operation Warm — Phone: (256) 260-3112 — Project SHARE (Red Cross) and Operation Warm (Dec-May via Community Action) help with utility bills. — Who qualifies: DU customers; seniors, disabled, low/fixed income — Website: https://liheapch.acf.hhs.gov/Utility/AL/decatur.htm
• Decatur Utilities - Bill Assistance (LIHEAP & Operation Warm via CAPNA) — Phone: (256) 552-1400 — Electric, gas, water/wastewater; bill help via CAPNA: LIHEAP (heating Nov-May, cooling Jun-Oct) and Operation Warm one-time help funded by customer donations. — Who qualifies: Operation Warm: elderly or handicapped customers or those in a health crisis, once per lifetime; LIHEAP income-based. — Address: 1002 Central Parkway SW, Decatur, AL 35601 — Website: https://www.decaturutilities.com/bill-assistance-efficiency

Perry County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Demopolis Service Center (West Alabama Black Belt) — Phone: (334) 526-2718 — Emergency assistance; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 900 US Highway 80 E, Demopolis 36732 — Website: https://www.salvationarmyusa.org/al/demopolis/us-highway-80-e/

Pickens County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov

Pike County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Pike County Service Center — Phone: (334) 808-1069 — Emergency assistance for Pike-area residents; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 509 S Brundidge St, Troy 36081 — Website: https://www.salvationarmyusa.org/al/troy/s-brundidge-st/
• Catholic Social Services of Dothan — Phone: (334) 793-3601 — Emergency Assistance Ministry by appointment Mon-Fri 9am-3pm: rent, utilities, medicine, transportation, food, clothing, furniture/appliances. — Who qualifies: Anyone in crisis regardless of religion; bring photo ID for adults, lease/mortgage, current bills, proof of income, SS cards for household; limited, usually one-time help. — Address: 557 E Main St, Dothan 36301 — Website: https://catholicsocialservices.org/catholic-social-services-of-dothan — Email: cssdothan@mobarch.org
• Salvation Army Service Center - Troy — Phone: (334) 808-1069 — Food pantry, clothing, and help with rent/mortgage, utility bills and transportation when funds allow (by appointment); Mon-Fri 8am-5pm. — Who qualifies: Pike County residents in need — Address: 509 S Brundidge St, Troy 36081

Randolph County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Alexander City Service Center — Phone: (256) 215-3730 — Emergency assistance and Project SHARE power-bill help; Mon-Sat 8:30am-6:00pm (see program schedule). — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 6800 Highway 280, Ste A, B, D, Alexander City 35010 — Website: https://www.salvationarmyusa.org/al/alexander-city/hwy-280/

Russell County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army - Columbus/Phenix City — Phone: (706) 327-0275 — Limited help with rent, utilities and mortgages, clothing, prescriptions, baby supplies, holiday food and toys; low-cost thrift stores. — Who qualifies: Low-income Phenix City / Russell County residents — Address: 1718 2nd Ave, Columbus, GA 31901
• The Salvation Army Columbus, GA (serves Russell County) — Phone: (706) 561-9026 — Project SHARE power-bill help and emergency assistance for Russell County residents. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 5201 Warm Springs Rd, Columbus, GA 31909 — Website: https://www.salvationarmyusa.org/usa-southern-territory/alabama-louisiana-and-mississippi/birmingham-area-command/utility-rent-assistance/

Shelby County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Birmingham Area Command (Social Services) — Phone: (205) 328-2420 — Emergency rent, mortgage and utility help plus Project SHARE power-bill help; social services Mon-Fri 8:30am-4:00pm. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 2015 26th Ave N, Birmingham 35234 — Website: https://www.salvationarmyusa.org/usa-southern-territory/alabama-louisiana-and-mississippi/birmingham-area-command/utility-rent-assistance/
• The Salvation Army Alabaster Service Center (Shelby County Corps) — Phone: (205) 663-7105 — Emergency rent/utility help and Project SHARE power-bill help; Mon-Fri 8:30am-5:00pm. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 108 Plaza Cir, Ste E, Alabaster 35007 — Website: http://www.birminghamsalvationarmy.org
• SVdP - St. Mark the Evangelist Conference (Birmingham) — Phone: (205) 980-1810 — Eviction prevention: rent/mortgage, utility, food and medicine help after a home visit; veterans special projects. — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Website: http://svdpstmark.org/

St. Clair County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Birmingham Area Command (Social Services) — Phone: (205) 328-2420 — Emergency rent, mortgage and utility help plus Project SHARE power-bill help; social services Mon-Fri 8:30am-4:00pm. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 2015 26th Ave N, Birmingham 35234 — Website: https://www.salvationarmyusa.org/usa-southern-territory/alabama-louisiana-and-mississippi/birmingham-area-command/utility-rent-assistance/

Sumter County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• Guadalupan Missionary Center (Eutaw) — Phone: See website — Catholic Charities center of concern for basic needs in Greene and Sumter counties. — Who qualifies: Low-income individuals and families regardless of religion; call for intake. — Website: https://www.catholiccharitiesbhm.org/the-catholic-centers-of-concern.html

Talladega County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Anniston Corps - Admin Office and Social Services — Phone: (256) 236-5643 — Emergency assistance and Project SHARE power-bill help; Mon, Tue, Thu, Fri 9am-3pm, Wed 9am-2pm. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 412 Noble St, Anniston 36201 — Website: https://www.salvationarmyusa.org/al/anniston/noble-st-1/
• Samaritan House — Phone: (256) 362-7698 — Help with power, gas and water bills through a case-managed program, plus a food pantry and clothing; open Mon-Thu 9-11:30am. — Who qualifies: Talladega-area residents; call or visit to schedule an appointment — Address: 806 North St E, Talladega 35160

Tallapoosa County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Alexander City Service Center — Phone: (256) 215-3730 — Emergency assistance and Project SHARE power-bill help; Mon-Sat 8:30am-6:00pm (see program schedule). — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 6800 Highway 280, Ste A, B, D, Alexander City 35010 — Website: https://www.salvationarmyusa.org/al/alexander-city/hwy-280/
• Tallapoosa Christian Crisis Center — Phone: (256) 329-3327 — Food pantry Mon, Tue and Thu 9-11:30am (also Mon 4-7pm); clothing and household items, a thrift store, and case-by-case utility help after an intake. — Who qualifies: Tallapoosa and Coosa county residents; bring recent pay stubs, proof of residence and ID — Address: 4425 Dadeville Rd, Alexander City 35010 — Website: http://www.tallapoosachristiancc.org/ — Email: director@tallapoosachristiancc.org

Tuscaloosa County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Tuscaloosa Corps — Phone: (205) 632-3691 — Emergency shelter (Center of Hope) for men, women and families, food pantry (M-F 9am-3pm), and emergency rent/utility help and motel vouchers by appointment as funds allow. — Who qualifies: Tuscaloosa-area residents in need; financial help about once every 90 days — Address: 2902 Greensboro Ave, Tuscaloosa 35401 — Website: https://www.salvationarmyusa.org/al/tuscaloosa/greensboro-ave-corps/
• Temporary Emergency Services of Tuscaloosa County — Phone: (205) 758-5535 — Free food, clothing and household items, plus utility bill help (incl. Alabama Power Project SHARE heating grants); M-F 8am-4:30pm, Sat 8:30am-3pm. — Who qualifies: Low-income Tuscaloosa County residents; some help needs a referral — Address: 1705 15th St, Tuscaloosa 35401 — Website: https://www.foodpantries.org/li/temporary_emergency_services_35401
• Catholic Social Services of West Alabama — Phone: (205) 759-1268 — Food pantry by appointment (Tue-Thu 9:30-11:30am; call Mon-Thu after 2pm to book), clothing closet, diapers/formula, limited help with rent, deposits and utility bills. — Who qualifies: Anyone in need; financial help about once a month, food about every 3 months — Address: 608 James I Harrison Jr Pkwy E, Tuscaloosa 35405 — Website: https://www.foodpantries.org/li/catholic_family_services_35401
• Christ Episcopal Church - Emergency Assistance — Phone: (205) 758-4252 — Limited help with water, gas and power bills, rent and deposits (focus on back rent to prevent eviction); Mondays only. — Who qualifies: Tuscaloosa residents in crisis; about once every 6 months — Address: 605 Lurleen Wallace Blvd N, Tuscaloosa 35401 — Website: https://www.needhelppayingbills.com/html/tuscaloosa_rental_assistance.html
• SVdP - Holy Spirit Conference (Tuscaloosa) — Phone: (205) 561-0282 — Emergency assistance and food help; call for days. — Who qualifies: Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds. — Address: 733 James I Harrison Jr Pkwy E, Tuscaloosa 35405
• City of Tuscaloosa Water - Customer Service — Phone: (205) 248-5500 — Water/sewer billing; lobby Mon-Fri 7:30am-4:30pm, drive-thru 7am-5pm. — Who qualifies: City water customers. — Address: 2230 Gary Fitts St., Tuscaloosa, AL 35401 — Website: https://www.tuscaloosa.com/water — Email: utilitybilling@tuscaloosa.com

Walker County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Walker County Service Center — Phone: (205) 221-7737 — Emergency assistance (rent/utilities/food) and Project SHARE power-bill help; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 207 20th St E, Jasper 35501 — Website: https://www.salvationarmyusa.org/al/jasper/20th-st-e/

Washington County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Coastal Alabama Area Command (Social Services) — Phone: (251) 438-1625 — Emergency rent/utility help and Project SHARE power-bill help for Mobile area; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 1009 Dauphin St, Mobile 36604 — Website: https://www.salvationarmyusa.org/usa-southern-territory/alabama-louisiana-and-mississippi/coastal-alabama-area-command/

Wilcox County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov

Winston County, Alabama — Water

• Alabama Public Service Commission - utility complaints & disconnect rules — Phone: See website — Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap. — Who qualifies: Customers of investor-owned utilities (not co-ops, municipal or most water boards). — Website: https://psc.alabama.gov
• The Salvation Army Walker County Service Center — Phone: (205) 221-7737 — Emergency assistance (rent/utilities/food) and Project SHARE power-bill help; call for hours. — Who qualifies: Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds. — Address: 207 20th St E, Jasper 35501 — Website: https://www.salvationarmyusa.org/al/jasper/20th-st-e/