Local in Covington County (8)
Catholic Social Services of Dothan
Local · 8 Alabama counties
Emergency Assistance Ministry by appointment Mon-Fri 9am-3pm: rent, utilities, medicine, transportation, food, clothing, furniture/appliances.
(334) 793-3601
- Who
- Anyone in crisis regardless of religion; bring photo ID for adults, lease/mortgage, current bills, proof of income, SS cards for household; limited, usually one-time help.
- Where
- 557 E Main St, Dothan 36301
- Email
- cssdothan@mobarch.org
- Good to know
- Appointments may be scheduled via (251) 434-1500.
Salvation Army (Andalusia office)
Local · Covington County, AL
Financial help with utility and rent/mortgage costs, by appointment only (no walk-ins).
(334) 222-0112
- Who
- Covington County residents not already helped by other agencies
- Where
- Northside Office Park, off U.S. Hwy 29 N., Andalusia, AL
- Good to know
- Source article undated; confirm office is still open.
Society of St. Vincent de Paul - District Council of Mobile (Help Line)
SVdP
Local · Baldwin, Covington, Lee, Mobile, Montgomery Counties, AL
Central help line that routes callers to the parish conference covering their ZIP (17 conferences in the Archdiocese of Mobile).
(251) 243-4061
- Who
- Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds.
- Good to know
- Inactive conferences (call help line instead): Corpus Christi, Most Pure Heart of Mary, Our Lady of Lourdes (Mobile).
Southeast Gas (Southeast Alabama Gas District)
Local · 10 Alabama counties
Natural gas for 36 communities in southeast Alabama; Payment/Financial Assistance and Budget Billing options listed in My Account.
(800) 660-8683
- Who
- Southeast Gas customers.
- Where
- PO Box 1338, Andalusia, AL 36420
- Good to know
- Owner cities: Abbeville, Andalusia, Brundidge, Dothan, Elba, Enterprise, Eufaula, Fort Deposit, Greenville, Headland, Luverne, Opp, Ozark, Troy; counties derived from those cities.
SVdP - Christ the King Conference (Andalusia)
SVdP
Local · Covington County, AL
Emergency assistance and food pantry for Andalusia, Opp, Florala.
(334) 222-4858
- Who
- Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds.
- Where
- 508 Sanford Rd, Andalusia 36420
- Email
- susanbgantt@centurytel.com
The Salvation Army - Andalusia office (Covington County)
Local · Covington County, AL
Local service-extension office; call to confirm services.
(334) 222-0112
- Who
- Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds.
- Where
- Northside Office Park, off U.S. Hwy 29 N, Andalusia
- Good to know
- From earlier local research, not on the official SA location finder; official directory routes Covington to Dale County Service Center (Ozark). Verify.
The Salvation Army Dale County Service Center (Dale & Coffee Counties)
Local · Butler, Coffee, Conecuh, Covington, Dale, Escambia Counties, AL
Emergency assistance and Project SHARE power-bill help; call for hours.
(334) 445-3070
- Who
- Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds.
- Where
- 1177 Andrews Ave, Ste E, Ozark 36360
- Good to know
- Counties from Salvation Army ALM division location directory (salvationarmyusa.org/usa-southern-territory/alabama-louisiana-and-mississippi/location-directory/). Project SHARE lists (334) 389-0732 for Dale applicants.
Alabama Public Service Commission - utility complaints & disconnect rules
Local · 67 Alabama counties
Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap.
No phone listed · Website ↗
- Who
- Customers of investor-owned utilities (not co-ops, municipal or most water boards).
- Good to know
- Rule 12(E) summary from LIHEAP Clearinghouse vulnerable-population disconnect page (liheapch.ncat.org/node/2812). PSC phone not verified here - see website.
Statewide programs that serve Covington County (6)
LIHEAP energy assistance
Organized Community Action Program (OCAP)
Statewide, AL
Federal energy help paid straight to the power or gas company. Every Alabama county is served by a Community Action Agency that takes the applications.
334-566-1712
- Who
- Income at or under 150% of the federal poverty level. Heating season: Oct 1 – Apr 30.
- Where
- 507 N Three Notch St, Troy 36081
- Good to know
- This is the LIHEAP agency for Covington County (ADECA list).
- Bring
- Photo ID
- Social Security cards for everyone in the home
- Last month's income proof for every adult
- Utility bill in the applicant's name
ABC Trust energy help
Alabama Business Charitable Trust (Alabama Power)
Statewide, AL
Emergency help with energy bills, given out through the county LIHEAP agency.
Ask the LIHEAP agency above
- Who
- Low-income households or those in temporary hardship
Public Service Commission consumer complaints
Alabama Public Service Commission
Statewide, AL
Takes complaints about regulated power, gas, water and phone utilities after the customer has tried the utility.
1-800-392-8050
- Who
- Customers of PSC-regulated utilities
Spire Alabama assistance
Spire Alabama (natural gas)
Statewide, AL
Waives the monthly charge for SSI households, DollarHelp toward gas bills, payment plans and budget billing.
1-800-292-4008
- Who
- Spire customers; SSI households for the waiver; up to 300% of poverty for DollarHelp
United Way 2-1-1
Anywhere
Free, 24/7 referral line. Finds the smaller church and community funds near their address that open up week to week. Also 1-888-421-1266, or text a ZIP code to 898-211.
2-1-1
- Who
- Anyone
Weatherization
Organized Community Action Program (OCAP)
Statewide, AL
Free home energy upgrades like insulation and air sealing that lower bills going forward. The state line routes them to their county's agency.
334-566-1712
- Who
- Income at or under 200% of the federal poverty level
- Where
- 507 N Three Notch St, Troy 36081
Other help in Covington County