Local in Houston County (5)
Catholic Social Services - Dothan
Emergency Assistance Ministry
Local · Houston County, AL
By appointment Mon-Fri 9am-3pm: food, clothing, furniture and appliances, household and hygiene items, and limited financial help with rent, utilities, medicine and transportation.
(334) 793-3601
- Who
- Houston County residents in crisis; no religious requirement
- Where
- 557 E. Main St., Dothan 36301
- Good to know
- Appointments may be scheduled through (251) 434-1500. Bring photo ID for all adults, lease/mortgage, all current bills, SS cards/birth certificates for household, and proof of income.
Catholic Social Services of Dothan
Local · 8 Alabama counties
Emergency Assistance Ministry by appointment Mon-Fri 9am-3pm: rent, utilities, medicine, transportation, food, clothing, furniture/appliances.
(334) 793-3601
- Who
- Anyone in crisis regardless of religion; bring photo ID for adults, lease/mortgage, current bills, proof of income, SS cards for household; limited, usually one-time help.
- Where
- 557 E Main St, Dothan 36301
- Email
- cssdothan@mobarch.org
- Good to know
- Appointments may be scheduled via (251) 434-1500.
Southeast Gas (Southeast Alabama Gas District)
Local · 10 Alabama counties
Natural gas for 36 communities in southeast Alabama; Payment/Financial Assistance and Budget Billing options listed in My Account.
(800) 660-8683
- Who
- Southeast Gas customers.
- Where
- PO Box 1338, Andalusia, AL 36420
- Good to know
- Owner cities: Abbeville, Andalusia, Brundidge, Dothan, Elba, Enterprise, Eufaula, Fort Deposit, Greenville, Headland, Luverne, Opp, Ozark, Troy; counties derived from those cities.
The Salvation Army Dothan Corps
Local · Geneva, Henry, Houston Counties, AL
Basic-needs help and Project SHARE power-bill help for the Wiregrass; call for hours.
(334) 792-1911
- Who
- Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds.
- Where
- 1001 S Bell St, Dothan 36301
- Good to know
- Counties from Salvation Army ALM division location directory (salvationarmyusa.org/usa-southern-territory/alabama-louisiana-and-mississippi/location-directory/). Project SHARE lists 1007 S Bell St.
Alabama Public Service Commission - utility complaints & disconnect rules
Local · 67 Alabama counties
Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap.
No phone listed · Website ↗
- Who
- Customers of investor-owned utilities (not co-ops, municipal or most water boards).
- Good to know
- Rule 12(E) summary from LIHEAP Clearinghouse vulnerable-population disconnect page (liheapch.ncat.org/node/2812). PSC phone not verified here - see website.
Statewide programs that serve Houston County (6)
LIHEAP energy assistance
Southeast Alabama Community Action Partnership
Statewide, AL
Federal energy help paid straight to the power or gas company. Every Alabama county is served by a Community Action Agency that takes the applications.
844-680-2044
- Who
- Income at or under 150% of the federal poverty level. Heating season: Oct 1 – Apr 30.
- Where
- 100 George Wallace Dr, Enterprise 36330
- Good to know
- Office line: 334-347-0881. This is the LIHEAP agency for Houston County (ADECA list).
- Bring
- Photo ID
- Social Security cards for everyone in the home
- Last month's income proof for every adult
- Utility bill in the applicant's name
ABC Trust energy help
Alabama Business Charitable Trust (Alabama Power)
Statewide, AL
Emergency help with energy bills, given out through the county LIHEAP agency.
Ask the LIHEAP agency above
- Who
- Low-income households or those in temporary hardship
Public Service Commission consumer complaints
Alabama Public Service Commission
Statewide, AL
Takes complaints about regulated power, gas, water and phone utilities after the customer has tried the utility.
1-800-392-8050
- Who
- Customers of PSC-regulated utilities
Spire Alabama assistance
Spire Alabama (natural gas)
Statewide, AL
Waives the monthly charge for SSI households, DollarHelp toward gas bills, payment plans and budget billing.
1-800-292-4008
- Who
- Spire customers; SSI households for the waiver; up to 300% of poverty for DollarHelp
United Way 2-1-1
Anywhere
Free, 24/7 referral line. Finds the smaller church and community funds near their address that open up week to week. Also 1-888-421-1266, or text a ZIP code to 898-211.
2-1-1
- Who
- Anyone
Weatherization
Southeast Alabama Community Action Partnership
Statewide, AL
Free home energy upgrades like insulation and air sealing that lower bills going forward. The state line routes them to their county's agency.
844-680-2044
- Who
- Income at or under 200% of the federal poverty level
- Where
- 100 George Wallace Dr, Enterprise 36330
- Good to know
- Office line: 334-347-0881.
Other help in Houston County