Local in Houston County (12)
ABC Trust (Alabama Business Charitable Trust Fund)
Local · 57 Alabama counties
Helps pay heating and cooling bills through local community action agencies.
No phone listed · Website ↗
- Who
- Low-income families and households facing temporary financial problems.
- Good to know
- Apply through your county community action agency (agency finder: https://caaalabama.org/resources/agency-finder/). Funded by Alabama Power shareholders.
Catholic Social Services - Dothan
Emergency Assistance Ministry
Local · Houston County, AL
By appointment Mon-Fri 9am-3pm: food, clothing, furniture and appliances, household and hygiene items, and limited financial help with rent, utilities, medicine and transportation.
(334) 793-3601
- Who
- Houston County residents in crisis; no religious requirement
- Where
- 557 E. Main St., Dothan 36301
- Good to know
- Appointments may be scheduled through (251) 434-1500. Bring photo ID for all adults, lease/mortgage, all current bills, SS cards/birth certificates for household, and proof of income.
Catholic Social Services of Dothan
Local · 8 Alabama counties
Emergency Assistance Ministry by appointment Mon-Fri 9am-3pm: rent, utilities, medicine, transportation, food, clothing, furniture/appliances.
(334) 793-3601
- Who
- Anyone in crisis regardless of religion; bring photo ID for adults, lease/mortgage, current bills, proof of income, SS cards for household; limited, usually one-time help.
- Where
- 557 E Main St, Dothan 36301
- Email
- cssdothan@mobarch.org
- Good to know
- Appointments may be scheduled via (251) 434-1500.
Dothan Utilities
Local · Dale, Houston Counties, AL
City electric and water utility; collections office handles payments/arrangements Mon-Fri.
(334) 615-3300
- Who
- Dothan utility customers.
- Where
- 200 Kilgore Drive, Dothan, AL 36301
- Good to know
- Collections (334) 615-4100, 126 N Saint Andrews St, Room 105. Outages/water emergencies (334) 615-3302. Assistance programs not verified; Project SHARE intake: Salvation Army Dothan 334-792-1911. Main office hours listed Mon-Thu 7am-4pm.
Project SHARE (Alabama Power / Salvation Army utility assistance)
Project Share
Local · 52 Alabama counties
Helps pay Alabama Power bills; apply at the listed agency for your county (Salvation Army office or community action agency).
(205) 328-2420
- Who
- Alabama Power customers in crisis, priority to older adults (60+) and people with disabilities.
- Where
- 2015 26th Ave N, Birmingham 35234
- Good to know
- County list = counties in the Project SHARE servicing-agency table (Alabama Power territory). Priority group is from general program info, confirm with agency.
Project SHARE (Alabama Power / Salvation Army) - statewide line
Project SHARE
Local · 57 Alabama counties
Emergency winter (and summer, if funds allow, for medical emergencies) power-bill help funded by Alabama Power customer donations; also serves rural electric co-op customers.
(205) 328-2420 ext. 2
- Who
- Low-income Alabamians age 60+ and/or disabled.
- Where
- PO Box 11005, Birmingham, AL 35202 (donations)
- Good to know
- Apply at the local Project SHARE partner agency for your county (separate entries); call ext. 2 for the local office. Program page says 57 counties served.
Project SHARE intake - Southeast Alabama Community Action Partnership (SEACAP)
Project SHARE
Local · Barbour, Coffee, Geneva, Henry, Houston Counties, AL
Takes Project SHARE applications for emergency power-bill help (Alabama Power and rural electric co-op customers), mainly winter and peak summer.
334-897-2667
- Who
- Low-income residents age 60+ and/or disabled; bring ID, bill/cutoff notice, proof of income.
- Where
- 100 George Wallace Drive, Enterprise, AL 36331
- Good to know
- Listed as the Project SHARE partner agency on the Salvation Army Project SHARE county table. County lines: Barbour 334-897-2667; Coffee 334-347-0881; Geneva 334-347-0881; Henry 334-347-0881; Houston 334-347-0881.
Salvation Army Dothan
Local · Houston, Henry, Geneva Counties, AL
Food pantry Mon-Fri 9am-3:30pm; may offer one-time help with a utility bill for low-income residents.
(334) 792-1911
- Who
- Residents of Houston, Henry and Geneva counties; bring 2 forms of ID, one showing local address
- Where
- 1007 S. Bell St., Dothan 36301
- Good to know
- Utility help is not guaranteed; call ahead.
The Salvation Army Dothan Corps
Local · Geneva, Henry, Houston Counties, AL
Basic-needs help and Project SHARE power-bill help for the Wiregrass; call for hours.
(334) 792-1911
- Who
- Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds.
- Where
- 1001 S Bell St, Dothan 36301
- Good to know
- Counties from Salvation Army ALM division location directory (salvationarmyusa.org/usa-southern-territory/alabama-louisiana-and-mississippi/location-directory/). Project SHARE lists 1007 S Bell St.
Wiregrass Electric Cooperative
Local · Coffee, Covington, Dale, Geneva, Houston Counties, AL
Electric service.
(334) 588-2223
- Who
- Members of the cooperative; hardship/elderly/disabled members for assistance funds.
- Where
- 509 N. State Hwy 167, Hartford, AL 36344
- Good to know
- Counties from Wikipedia. Toll-free (800) 239-4602. Assistance programs not verified online - ask; refer to SEACAP/Salvation Army Dothan. Ask the co-op about payment extensions and medical/life-support flags; Alabama PSC Rule 12(E) does not regulate co-op disconnect rules, each co-op's own board policy applies.
Alabama Public Service Commission - utility complaints & disconnect rules
Local · 67 Alabama counties
Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap.
No phone listed · Website ↗
- Who
- Customers of investor-owned utilities (not co-ops, municipal or most water boards).
- Good to know
- Rule 12(E) summary from LIHEAP Clearinghouse vulnerable-population disconnect page (liheapch.ncat.org/node/2812). PSC phone not verified here - see website.
Wiregrass Habitat / City of Dothan Critical Home Repair and Weatherization
Dothan CDBG repair
Local · Houston County, AL
Up to $5,000 per home (paid to contractor) for roofs, electrical, plumbing, heating/cooling and other critical repairs.
(334) 792-8453
- Who
- Owner-occupants inside Dothan city limits owning no other property, income <=80% AMI; serves elderly, disabled and low-income; no mobile homes
- Where
- 2086 Montgomery Hwy, Dothan 36303
- Email
- restoremanager@wiregrasshabitat.org
- Good to know
- Accepting applications when checked (Nov 2026).
Statewide programs that serve Houston County (9)
LIHEAP energy assistance
Southeast Alabama Community Action Partnership
Statewide, AL
Federal energy help paid straight to the power or gas company. Every Alabama county is served by a Community Action Agency that takes the applications.
844-680-2044
- Who
- Income at or under 150% of the federal poverty level. Heating season: Oct 1 – Apr 30.
- Where
- 100 George Wallace Dr, Enterprise 36330
- Good to know
- Office line: 334-347-0881. This is the LIHEAP agency for Houston County (ADECA list).
- Bring
- Photo ID
- Social Security cards for everyone in the home
- Last month's income proof for every adult
- Utility bill in the applicant's name
ABC Trust energy help
Alabama Business Charitable Trust (Alabama Power)
Statewide, AL
Emergency help with energy bills, given out through the county LIHEAP agency.
Ask the LIHEAP agency above
- Who
- Low-income households or those in temporary hardship
Alabama electric cooperatives (AREA)
Alabama Rural Electric Association
Statewide, AL
Points co-op members to their local electric cooperative for billing help.
1-800-410-2732
- Who
- Members of Alabama electric cooperatives
Alabama Power low-income bill credit
Alabama Power
Statewide, AL
A $14.50 monthly credit on the power bill.
1-800-245-2244
- Who
- Alabama Power customers receiving SSI or Medicaid for Low Income Families
Alabama Power Special Needs Assistance
Alabama Power
Statewide, AL
Due dates matched to benefit check dates, Braille or large-print bills, and services for deaf customers.
1-800-245-2244
- Who
- Alabama Power customers with special needs or on monthly government checks
Project SHARE
Salvation Army of Greater Birmingham
Statewide, AL
Emergency help with power bills for older and disabled Alabamians, funded by Alabama Power customers and electric co-ops.
(205) 328-2420
- Who
- Age 60+ or a person with a disability
Public Service Commission consumer complaints
Alabama Public Service Commission
Statewide, AL
Takes complaints about regulated power, gas, water and phone utilities after the customer has tried the utility.
1-800-392-8050
- Who
- Customers of PSC-regulated utilities
United Way 2-1-1
Anywhere
Free, 24/7 referral line. Finds the smaller church and community funds near their address that open up week to week. Also 1-888-421-1266, or text a ZIP code to 898-211.
2-1-1
- Who
- Anyone
Weatherization
Southeast Alabama Community Action Partnership
Statewide, AL
Free home energy upgrades like insulation and air sealing that lower bills going forward. The state line routes them to their county's agency.
844-680-2044
- Who
- Income at or under 200% of the federal poverty level
- Where
- 100 George Wallace Dr, Enterprise 36330
- Good to know
- Office line: 334-347-0881.
Other help in Houston County