Local in Lauderdale County (7)
Catholic Center of Concern - Huntsville (North Alabama)
Local · 9 Alabama counties
Rent/mortgage and utility help, life-threatening prescriptions, clothing room, diapers; apply by telephone intake.
(256) 963-9355
- Who
- Low-income residents of the 9 listed North Alabama counties, regardless of religion.
- Where
- 1010 Church St, Huntsville 35801
- Good to know
- Alt phone (256) 489-3484.
Florence Utilities - Project Help
Local · Lauderdale County, AL
Electric, gas and water utility; Project Help (with The Help Center) pays up to $100 toward final-notice utility bills, first-call basis.
(256) 740-6044
- Who
- Elderly, disabled and others in need in Lauderdale County.
- Where
- 502 East Dr. Hicks Boulevard, Florence, AL 35630
- Good to know
- Project Help details from RocketCityNow; Help Center donations PO Box 1713, Florence 35630 - Help Center phone not verified. Utility site blocked automated reading.
St. Vincent de Paul - Florence
Local · Lauderdale, Colbert Counties, AL
Emergency financial help; calls taken Thursdays after 9:30am.
(256) 718-0921
- Who
- Residents in need
- Good to know
- Listed on City of Florence bill-assistance page.
SVdP - St. Joseph Conference (Florence)
SVdP
Local · Colbert, Lauderdale Counties, AL
Emergency assistance for the Shoals; SVdP thrift store at 659 S Poplar St, Florence.
(256) 718-0921
- Who
- Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds.
- Good to know
- Phone from earlier local research; verify.
The Salvation Army Florence Corps (Shoals Area)
Local · Colbert, Franklin, Lauderdale Counties, AL
Emergency assistance for the Shoals; call for hours.
(256) 764-4432
- Who
- Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds.
- Where
- 1601 Huntsville Rd, Florence 35630
- Good to know
- Counties from Salvation Army ALM division location directory (salvationarmyusa.org/usa-southern-territory/alabama-louisiana-and-mississippi/location-directory/).
Woodmont Baptist Church Benevolence
Local · Lauderdale County, AL
Food pantry on Thursdays (apply beforehand); city lists bill assistance on 1st and 3rd Monday.
(256) 766-1255
- Who
- Lauderdale County residents in need
- Where
- 2001 Darby Dr., Florence 35630
- Good to know
- Phone ext. 12 for pantry per Plentiful listing.
Alabama Public Service Commission - utility complaints & disconnect rules
Local · 67 Alabama counties
Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap.
No phone listed · Website ↗
- Who
- Customers of investor-owned utilities (not co-ops, municipal or most water boards).
- Good to know
- Rule 12(E) summary from LIHEAP Clearinghouse vulnerable-population disconnect page (liheapch.ncat.org/node/2812). PSC phone not verified here - see website.
Statewide programs that serve Lauderdale County (3)
H2O Foundation
Central Alabama Water customersAbout 2 weeks
Up to $500 toward a Central Alabama Water bill and up to $1,000 for small plumbing repairs. Can help with deposits to restore service (board approval).
205-244-4390
- Who
- Central Alabama Water customers who meet income and situation guidelines
- Good to know
- Call the water company the same day so the account is held while H2O reviews.
Public Service Commission consumer complaints
Alabama Public Service Commission
Statewide, AL
Takes complaints about regulated power, gas, water and phone utilities after the customer has tried the utility.
1-800-392-8050
- Who
- Customers of PSC-regulated utilities
United Way 2-1-1
Anywhere
Free, 24/7 referral line. Finds the smaller church and community funds near their address that open up week to week. Also 1-888-421-1266, or text a ZIP code to 898-211.
2-1-1
- Who
- Anyone
Other help in Lauderdale County