Local in Lee County (6)
Presbyterian Community Ministry
PCM
Local · Lee County, AL
Zero-interest emergency loans up to $300 for water, gas or power bills, and zero-interest home-repair loans; Mon and Tue 10am-2pm, Thu 12-4pm.
(334) 887-3777
- Who
- Lee County residents in a financial crisis
- Where
- 143 E Thach Ave, Auburn 36830
- Email
- info@pcm-al.org
- Good to know
- Also runs Auburn's CDBG home-repair program for eligible Auburn homeowners.
Society of St. Vincent de Paul - District Council of Mobile (Help Line)
SVdP
Local · Baldwin, Covington, Lee, Mobile, Montgomery Counties, AL
Central help line that routes callers to the parish conference covering their ZIP (17 conferences in the Archdiocese of Mobile).
(251) 243-4061
- Who
- Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds.
- Good to know
- Inactive conferences (call help line instead): Corpus Christi, Most Pure Heart of Mary, Our Lady of Lourdes (Mobile).
SVdP - St. Mary Conference (Opelika)
SVdP
Local · Lee County, AL
Need-based utility assistance by application/appointment for 36801, 36802.
(334) 749-8359
- Who
- Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds.
- Where
- 1000 Fourth Ave, Opelika 36801
- Email
- Angela.lmt@gmail.com
- Good to know
- City of Opelika lists (334) 332-0305.
SVdP - St. Michael Parish (Auburn)
SVdP
Local · Lee County, AL
Utility/hardship help for low-income households; food Thursdays (St. Michael) and Mondays (Loachapoka).
(334) 887-5540
- Who
- Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds.
- Where
- 1100 N College St, Auburn 36830
- Good to know
- Phone is the parish number from food-bank list.
The Salvation Army Lee County Service Center
Local · Lee, Macon Counties, AL
Emergency assistance and Project SHARE power-bill help; call for hours.
(334) 826-0073
- Who
- Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds.
- Where
- 1038 Opelika Rd, Auburn 36830
- Good to know
- Counties from Salvation Army ALM division location directory (salvationarmyusa.org/usa-southern-territory/alabama-louisiana-and-mississippi/location-directory/). Project SHARE table shows a 601 area-code number for this office (likely an error); use 334-826-0073.
Alabama Public Service Commission - utility complaints & disconnect rules
Local · 67 Alabama counties
Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap.
No phone listed · Website ↗
- Who
- Customers of investor-owned utilities (not co-ops, municipal or most water boards).
- Good to know
- Rule 12(E) summary from LIHEAP Clearinghouse vulnerable-population disconnect page (liheapch.ncat.org/node/2812). PSC phone not verified here - see website.
Statewide programs that serve Lee County (6)
LIHEAP energy assistance
Alabama Council on Human Relations
Statewide, AL
Federal energy help paid straight to the power or gas company. Every Alabama county is served by a Community Action Agency that takes the applications.
334-246-5266
- Who
- Income at or under 150% of the federal poverty level. Heating season: Oct 1 – Apr 30.
- Where
- 950 Shelton Mill Rd, Auburn 36831
- Good to know
- Office line: 334-821-8336. This is the LIHEAP agency for Lee County (ADECA list).
- Bring
- Photo ID
- Social Security cards for everyone in the home
- Last month's income proof for every adult
- Utility bill in the applicant's name
ABC Trust energy help
Alabama Business Charitable Trust (Alabama Power)
Statewide, AL
Emergency help with energy bills, given out through the county LIHEAP agency.
Ask the LIHEAP agency above
- Who
- Low-income households or those in temporary hardship
Public Service Commission consumer complaints
Alabama Public Service Commission
Statewide, AL
Takes complaints about regulated power, gas, water and phone utilities after the customer has tried the utility.
1-800-392-8050
- Who
- Customers of PSC-regulated utilities
Spire Alabama assistance
Spire Alabama (natural gas)
Statewide, AL
Waives the monthly charge for SSI households, DollarHelp toward gas bills, payment plans and budget billing.
1-800-292-4008
- Who
- Spire customers; SSI households for the waiver; up to 300% of poverty for DollarHelp
United Way 2-1-1
Anywhere
Free, 24/7 referral line. Finds the smaller church and community funds near their address that open up week to week. Also 1-888-421-1266, or text a ZIP code to 898-211.
2-1-1
- Who
- Anyone
Weatherization
Alabama Council on Human Relations
Statewide, AL
Free home energy upgrades like insulation and air sealing that lower bills going forward. The state line routes them to their county's agency.
334-246-5266
- Who
- Income at or under 200% of the federal poverty level
- Where
- 950 Shelton Mill Rd, Auburn 36831
- Good to know
- Office line: 334-821-8336.
Other help in Lee County