Water Bill and Shutoff Help in Montgomery County, AL

Bethel Missionary Baptist Church (Montgomery)

Rent and utility help when funds are available; call Monday mornings.

Who

Montgomery residents facing a crisis

Good to know

Alt phone (334) 262-6825.

First Baptist Church Community Ministries (Montgomery)

Food pantry Wed 9-11:30am and 12:30-3pm; rent, mortgage and utility help by appointment on Mondays at 8:30am; sometimes household items and furniture.

Who

Low-income Montgomery residents

Frazer Community Ministries

Crisis help with rent, mortgage and utility bills, plus food assistance.

Who

Rent/utility help is for applicants who work full time

Good to know

The food pantry is also listed at (334) 272-8622.

Montgomery Water Works & Sanitary Sewer Board

Water and sewer service for Montgomery; ask about payment arrangements.

Who

Customers in service area.

Good to know

Website did not render for automated reading; phone/address not verified. Refer to Salvation Army Montgomery / community action for water bill help.

Society of St. Vincent de Paul - District Council of Mobile (Help Line)

SVdP

Central help line that routes callers to the parish conference covering their ZIP (17 conferences in the Archdiocese of Mobile).

Who

Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds.

Good to know

Inactive conferences (call help line instead): Corpus Christi, Most Pure Heart of Mary, Our Lady of Lourdes (Mobile).

SVdP - Holy Spirit Conference (Montgomery)

SVdP

Emergency assistance and food pantry for 36117 and other Montgomery areas.

Who

Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds.

Where

8570 Vaughn Rd, Montgomery 36117

Email

svdp.montgomery@gmail.com

The Salvation Army Montgomery Corps / Social Services

Emergency rent/utility help and Project SHARE power-bill help; call for hours.

Who

Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds.

Where

3460 Carter Hill Rd, Montgomery 36111

Good to know

Counties from Salvation Army ALM division location directory (salvationarmyusa.org/usa-southern-territory/alabama-louisiana-and-mississippi/location-directory/). Project SHARE lists (334) 833-9586 for this office.

Alabama Public Service Commission - utility complaints & disconnect rules

Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap.

Who

Customers of investor-owned utilities (not co-ops, municipal or most water boards).

Good to know

Rule 12(E) summary from LIHEAP Clearinghouse vulnerable-population disconnect page (liheapch.ncat.org/node/2812). PSC phone not verified here - see website.

H2O Foundation

Up to $500 toward a Central Alabama Water bill and up to $1,000 for small plumbing repairs. Can help with deposits to restore service (board approval).

Who

Central Alabama Water customers who meet income and situation guidelines

Good to know

Call the water company the same day so the account is held while H2O reviews.

Public Service Commission consumer complaints

Alabama Public Service Commission

Takes complaints about regulated power, gas, water and phone utilities after the customer has tried the utility.

Who

Customers of PSC-regulated utilities

United Way 2-1-1

Free, 24/7 referral line. Finds the smaller church and community funds near their address that open up week to week. Also 1-888-421-1266, or text a ZIP code to 898-211.

Who

Anyone