Gas and Heating Bill Help in Baldwin County, AL

21 programs for help paying gas, propane and heating bills in Baldwin County, Alabama, including 15 local options. Phone numbers, who qualifies and what to bring. Call first: funding opens and closes.

Local in Baldwin County (15)

Catholic Social Services - Bay Minette Office

Local · Baldwin County, AL

North Baldwin office for emergency assistance; call for hours.

(251) 937-7858
Who
Anyone in crisis regardless of religion; bring photo ID for adults, lease/mortgage, current bills, proof of income, SS cards for household; limited, usually one-time help.
Where
610 Railroad Ave, Bay Minette 36507
Good to know
Address from needhelppayingbills listing; verify.

Catholic Social Services of Baldwin County - Robertsdale

Local · Baldwin, Escambia Counties, AL

Help with utilities, food, homelessness, medicine, by appointment Mon-Fri 8:30am-4:30pm.

(251) 947-2293
Who
Anyone in crisis regardless of religion; bring photo ID for adults, lease/mortgage, current bills, proof of income, SS cards for household; limited, usually one-time help.
Where
23010 Highway 59 N, Robertsdale 36567
Email
ahickey@mobarch.org
Good to know
Escambia (Brewton) named as part of its territory in Brewton Standard article; confirm for bill help.

CMC Natural Gas (Clarke-Mobile Counties Gas District)

Local · Baldwin, Clarke, Escambia, Mobile, Washington, Wilcox Counties, AL

Natural gas service; 24/7 customer service line.

(800) 449-3338
Who
CMC Gas customers.
Email
customerservice@cmcgas.com
Good to know
Alt phone 251-246-2428. Service area from company site (north Mobile County). No assistance program listed - ask about arrangements.

North Baldwin Ecumenical Ministries

Local · Baldwin County, AL

Help with food, rent, utilities, clothing and prescriptions; Tue and Thu 9am-noon.

(251) 937-8115
Who
Residents north of I-10

Riviera Utilities

Local · Baldwin County, AL

Electric, gas, water and wastewater for Foley/Daphne area; offices Mon-Fri 8am-5pm.

(251) 943-5001
Who
Riviera customers in Baldwin County.
Where
413 East Laurel Ave., Foley, AL 36535
Good to know
Daphne office 700 Whispering Pines Rd, (251) 626-5000. Energy Southeast (AMEA) member. No assistance program listed online - ask about arrangements.

Society of St. Vincent de Paul - District Council of Mobile (Help Line)

SVdP

Local · Baldwin, Covington, Lee, Mobile, Montgomery Counties, AL

Central help line that routes callers to the parish conference covering their ZIP (17 conferences in the Archdiocese of Mobile).

(251) 243-4061
Who
Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds.
Good to know
Inactive conferences (call help line instead): Corpus Christi, Most Pure Heart of Mary, Our Lady of Lourdes (Mobile).

SVdP - St. Lawrence Conference (Fairhope)

SVdP

Local · Baldwin County, AL

Emergency assistance and food pantry for 36532, 36533, 36559, 36564.

(251) 604-5192
Who
Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds.
Email
office@stlawrencefairhope.com
Good to know
Mailing: P.O. Box 254, Fairhope 36533.

The Salvation Army Coastal Alabama Area Command (Social Services)

Local · Baldwin, Mobile, Washington Counties, AL

Emergency rent/utility help and Project SHARE power-bill help for Mobile area; call for hours.

(251) 438-1625
Who
Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds.
Where
1009 Dauphin St, Mobile 36604
Good to know
Counties from Salvation Army ALM division location directory (salvationarmyusa.org/usa-southern-territory/alabama-louisiana-and-mississippi/location-directory/).

The Salvation Army Foley Social Services (Baldwin County)

Local · Baldwin County, AL

Emergency aid for Baldwin County; Gulf Shores 2026 list shows emergency aid Thursdays 10am-3pm.

(251) 438-1625
Who
Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds.
Where
2015 N McKenzie St, Foley 36535
Good to know
Local line (251) 285-3056 per City of Gulf Shores assistance list (Feb 2026).

Alabama Public Service Commission - utility complaints & disconnect rules

Local · 67 Alabama counties

Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap.

No phone listed · Website ↗
Who
Customers of investor-owned utilities (not co-ops, municipal or most water boards).
Good to know
Rule 12(E) summary from LIHEAP Clearinghouse vulnerable-population disconnect page (liheapch.ncat.org/node/2812). PSC phone not verified here - see website.

Statewide programs that serve Baldwin County (6)

LIHEAP energy assistance

Community Action Agency of South Alabama

Statewide, AL

Federal energy help paid straight to the power or gas company. Every Alabama county is served by a Community Action Agency that takes the applications.

877-246-7836
Who
Income at or under 150% of the federal poverty level. Heating season: Oct 1 – Apr 30.
Where
26640 N Pollard Rd, Daphne 36526
Good to know
Office line: 251-626-2646. This is the LIHEAP agency for Baldwin County (ADECA list).
Bring
  • Photo ID
  • Social Security cards for everyone in the home
  • Last month's income proof for every adult
  • Utility bill in the applicant's name

ABC Trust energy help

Alabama Business Charitable Trust (Alabama Power)

Statewide, AL

Emergency help with energy bills, given out through the county LIHEAP agency.

Ask the LIHEAP agency above
Who
Low-income households or those in temporary hardship

Public Service Commission consumer complaints

Alabama Public Service Commission

Statewide, AL

Takes complaints about regulated power, gas, water and phone utilities after the customer has tried the utility.

1-800-392-8050
Who
Customers of PSC-regulated utilities

Spire Alabama assistance

Spire Alabama (natural gas)

Statewide, AL

Waives the monthly charge for SSI households, DollarHelp toward gas bills, payment plans and budget billing.

1-800-292-4008
Who
Spire customers; SSI households for the waiver; up to 300% of poverty for DollarHelp

United Way 2-1-1

Anywhere

Free, 24/7 referral line. Finds the smaller church and community funds near their address that open up week to week. Also 1-888-421-1266, or text a ZIP code to 898-211.

2-1-1
Who
Anyone

Weatherization

Community Action Agency of South Alabama

Statewide, AL

Free home energy upgrades like insulation and air sealing that lower bills going forward. The state line routes them to their county's agency.

877-246-7836
Who
Income at or under 200% of the federal poverty level
Where
26640 N Pollard Rd, Daphne 36526
Good to know
Office line: 251-626-2646.

Other help in Baldwin County