Help Paying Power Bills in Baldwin County, AL

ABC Trust (Alabama Business Charitable Trust Fund)

Helps pay heating and cooling bills through local community action agencies.

Who

Low-income families and households facing temporary financial problems.

Good to know

Apply through your county community action agency (agency finder: https://caaalabama.org/resources/agency-finder/). Funded by Alabama Power shareholders.

Baldwin EMC - Operation Round Up

Operation Round Up (Baldwin County Electric Membership Charitable Foundation) grants to individuals in need and agencies for basic needs (food, shelter, healthcare); call center Mon-Thu 7am-6pm, alt. Fri 7am-4:30pm.

Who

Members of the cooperative; hardship/elderly/disabled members for assistance funds.

Where

19600 State Highway 59, Summerdale, AL 36580

Good to know

Individual application on ORU page; email oru@baldwinemc.com. Toll-free (800) 837-3374. Offices also in Bay Minette and Orange Beach. Ask the co-op about payment extensions and medical/life-support flags; Alabama PSC Rule 12(E) does not regulate co-op disconnect rules, each co-op's own board policy applies.

Catholic Social Services - Bay Minette

Food pantry and emergency help; Mon-Fri 8:30am-4:30pm.

Who

Baldwin residents; bring proof of address and income, monthly bills, EBT card, birthdates and SSNs for household

Catholic Social Services - Bay Minette Office

North Baldwin office for emergency assistance; call for hours.

Who

Anyone in crisis regardless of religion; bring photo ID for adults, lease/mortgage, current bills, proof of income, SS cards for household; limited, usually one-time help.

Where

610 Railroad Ave, Bay Minette 36507

Good to know

Address from needhelppayingbills listing; verify.

Catholic Social Services - Robertsdale

Food, rent, utility, clothing and prescription help; Mon-Fri 9am-4:30pm (closed noon-1).

Who

Baldwin County residents in need

Good to know

Catholic Thrift Shop (251) 947-6001.

Catholic Social Services of Baldwin County - Robertsdale

Help with utilities, food, homelessness, medicine, by appointment Mon-Fri 8:30am-4:30pm.

Who

Anyone in crisis regardless of religion; bring photo ID for adults, lease/mortgage, current bills, proof of income, SS cards for household; limited, usually one-time help.

Where

23010 Highway 59 N, Robertsdale 36567

Email

ahickey@mobarch.org

Good to know

Escambia (Brewton) named as part of its territory in Brewton Standard article; confirm for bill help.

Christian Service Center (Gulf Shores)

Food pantry and help with rent, utilities and clothing; Mon-Fri 9am-noon.

Who

Residents of Gulf Shores, Orange Beach and Fort Morgan

City of Fairhope Utilities

Municipal electric system (Energy Southeast/AMEA member); ask about payment extensions and any local customer-funded assistance.

Who

City utility customers.

Good to know

Website from Energy Southeast (AMEA) member list; utility phone not verified - check city site. Energy Southeast office (334) 262-1126. Refer to Project SHARE / community action for bill help.

Ecumenical Ministries - Eastern Shore Office

Emergency aid with food pantry, rent, utilities, prescriptions and transportation after a needs assessment; Mon-Fri 8am-4pm (closed noon-1).

Who

Residents of Fairhope, Spanish Fort, Daphne, Malbis, Point Clear, Barnwell, Montrose, Belforest

Where

564 Fairhope Ave., Fairhope, AL 36532

Ecumenical Ministries - South Baldwin Office

Emergency aid with food pantry, rent, utilities and prescriptions after a needs assessment; Mon-Fri 8am-4pm (closed noon-1).

Who

Residents of Foley, Elberta, Lillian, Magnolia Springs, Bon Secour

Where

102 W. Spruce Ave., Foley, AL 36535

North Baldwin Ecumenical Ministries

Help with food, rent, utilities, clothing and prescriptions; Tue and Thu 9am-noon.

Who

Residents north of I-10

Project SHARE (Alabama Power / Salvation Army utility assistance)

Project Share

Helps pay Alabama Power bills; apply at the listed agency for your county (Salvation Army office or community action agency).

Who

Alabama Power customers in crisis, priority to older adults (60+) and people with disabilities.

Where

2015 26th Ave N, Birmingham 35234

Good to know

County list = counties in the Project SHARE servicing-agency table (Alabama Power territory). Priority group is from general program info, confirm with agency.

Project SHARE (Alabama Power / Salvation Army) - statewide line

Project SHARE

Emergency winter (and summer, if funds allow, for medical emergencies) power-bill help funded by Alabama Power customer donations; also serves rural electric co-op customers.

Who

Low-income Alabamians age 60+ and/or disabled.

Where

PO Box 11005, Birmingham, AL 35202 (donations)

Good to know

Apply at the local Project SHARE partner agency for your county (separate entries); call ext. 2 for the local office. Program page says 57 counties served.

Riviera Utilities

Electric, gas, water and wastewater for Foley/Daphne area; offices Mon-Fri 8am-5pm.

Who

Riviera customers in Baldwin County.

Where

413 East Laurel Ave., Foley, AL 36535

Good to know

Daphne office 700 Whispering Pines Rd, (251) 626-5000. Energy Southeast (AMEA) member. No assistance program listed online - ask about arrangements.

Society of St. Vincent de Paul - District Council of Mobile (Help Line)

SVdP

Central help line that routes callers to the parish conference covering their ZIP (17 conferences in the Archdiocese of Mobile).

Who

Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds.

Good to know

Inactive conferences (call help line instead): Corpus Christi, Most Pure Heart of Mary, Our Lady of Lourdes (Mobile).

Southern Pine Electric Cooperative - Operation Round Up

Operation Round Up trust gives individual grants (private hardship, medical, transportation) and pre-pay program.

Who

Members of the cooperative; hardship/elderly/disabled members for assistance funds.

Where

2134 South Boulevard, Brewton, AL 36426

Good to know

Individual application online or at any office; contact Valerie Ward vward@southernpine.org. Offices: Atmore 251-368-4842, Evergreen 251-578-3460, Frisco City 251-267-3196. Ask the co-op about payment extensions and medical/life-support flags; Alabama PSC Rule 12(E) does not regulate co-op disconnect rules, each co-op's own board policy applies.

SVdP - Christ the King Conference (Daphne)

SVdP

Emergency assistance for 36526, 36527.

Who

Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds.

Where

711 College Ave, Daphne 36526

SVdP - St. Joseph Conference (Lillian)

SVdP

Emergency assistance and food pantry for Lillian and Elberta only.

Who

Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds.

Where

12688 Santo Piedro, Lillian 36549

Email

stjoseph1@gulftel.com

Good to know

Food-bank list shows pantry at 34290 US-98, Lillian, (251) 424-5789.

SVdP - St. Lawrence Conference (Fairhope)

SVdP

Emergency assistance and food pantry for 36532, 36533, 36559, 36564.

Who

Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds.

Email

office@stlawrencefairhope.com

Good to know

Mailing: P.O. Box 254, Fairhope 36533.

SVdP - St. Patrick Conference (Robertsdale)

SVdP

Emergency assistance for 36567, 36551.

Who

Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds.

Where

23035 State Highway 59 S, Robertsdale 36567

Email

stvdpstpats@gmail.com

The Salvation Army Coastal Alabama Area Command (Social Services)

Emergency rent/utility help and Project SHARE power-bill help for Mobile area; call for hours.

Who

Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds.

Where

1009 Dauphin St, Mobile 36604

Good to know

Counties from Salvation Army ALM division location directory (salvationarmyusa.org/usa-southern-territory/alabama-louisiana-and-mississippi/location-directory/).

The Salvation Army Foley Social Services (Baldwin County)

Emergency aid for Baldwin County; Gulf Shores 2026 list shows emergency aid Thursdays 10am-3pm.

Who

Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds.

Where

2015 N McKenzie St, Foley 36535

Good to know

Local line (251) 285-3056 per City of Gulf Shores assistance list (Feb 2026).

Alabama Public Service Commission - utility complaints & disconnect rules

Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap.

Who

Customers of investor-owned utilities (not co-ops, municipal or most water boards).

Good to know

Rule 12(E) summary from LIHEAP Clearinghouse vulnerable-population disconnect page (liheapch.ncat.org/node/2812). PSC phone not verified here - see website.

LIHEAP energy assistance

Community Action Agency of South Alabama

Federal energy help paid straight to the power or gas company. Every Alabama county is served by a Community Action Agency that takes the applications.

Who

Income at or under 150% of the federal poverty level. Heating season: Oct 1 – Apr 30.

Where

26640 N Pollard Rd, Daphne 36526

Good to know

Office line: 251-626-2646. This is the LIHEAP agency for Baldwin County (ADECA list).

Bring

• Photo ID
• Social Security cards for everyone in the home
• Last month's income proof for every adult
• Utility bill in the applicant's name

ABC Trust energy help

Alabama Business Charitable Trust (Alabama Power)

Emergency help with energy bills, given out through the county LIHEAP agency.

Who

Low-income households or those in temporary hardship

Alabama electric cooperatives (AREA)

Alabama Rural Electric Association

Points co-op members to their local electric cooperative for billing help.

Who

Members of Alabama electric cooperatives

Alabama Power low-income bill credit

Alabama Power

A $14.50 monthly credit on the power bill.

Who

Alabama Power customers receiving SSI or Medicaid for Low Income Families

Alabama Power Special Needs Assistance

Alabama Power

Due dates matched to benefit check dates, Braille or large-print bills, and services for deaf customers.

Who

Alabama Power customers with special needs or on monthly government checks

Project SHARE

Salvation Army of Greater Birmingham

Emergency help with power bills for older and disabled Alabamians, funded by Alabama Power customers and electric co-ops.

Who

Age 60+ or a person with a disability

Public Service Commission consumer complaints

Alabama Public Service Commission

Takes complaints about regulated power, gas, water and phone utilities after the customer has tried the utility.

Who

Customers of PSC-regulated utilities

United Way 2-1-1

Free, 24/7 referral line. Finds the smaller church and community funds near their address that open up week to week. Also 1-888-421-1266, or text a ZIP code to 898-211.

Who

Anyone

Weatherization

Community Action Agency of South Alabama

Free home energy upgrades like insulation and air sealing that lower bills going forward. The state line routes them to their county's agency.

Who

Income at or under 200% of the federal poverty level

Where

26640 N Pollard Rd, Daphne 36526

Good to know

Office line: 251-626-2646.