Gas and Heating Bill Help in Mobile County, AL

23 programs for help paying gas, propane and heating bills in Mobile County, Alabama, including 17 local options. Phone numbers, who qualifies and what to bring. Call first: funding opens and closes.

Local in Mobile County (17)

Catholic Social Services (Mobile)

Local · Mobile County, AL

Limited crisis help with food, clothing, rent, utilities, furniture and appliances.

(251) 434-1550
Who
Mobile-area residents in crisis, any faith
Where
188 S. Florida St., Mobile, AL 36606
Good to know
Also a pantry site at St. Margaret's Catholic Church, 13790 S. Wintzell Ave., Bayou La Batre, AL 36509 (251-434-1550 ext. 44).

Catholic Social Services - Mobile Service Center (Emergency Assistance)

Local · Mobile County, AL

Emergency financial help (rent, utilities, medicine) by appointment, booked by phone Fridays from 8:45am for the next week; USDA food pantry Mon-Fri 8:45-11:30am & 1:30-4pm.

(251) 434-1500
Who
Anyone in crisis regardless of religion; bring photo ID for adults, lease/mortgage, current bills, proof of income, SS cards for household; limited, usually one-time help.
Where
188 S Florida St, Mobile 36606
Good to know
Other programs (251) 434-1550. Also senior ministries, home repair, disability ministries.

CMC Natural Gas (Clarke-Mobile Counties Gas District)

Local · Baldwin, Clarke, Escambia, Mobile, Washington, Wilcox Counties, AL

Natural gas service; 24/7 customer service line.

(800) 449-3338
Who
CMC Gas customers.
Email
customerservice@cmcgas.com
Good to know
Alt phone 251-246-2428. Service area from company site (north Mobile County). No assistance program listed - ask about arrangements.

Salvation Army of Coastal Alabama - Social Services

Local · Mobile County, AL

Rent and utility assistance; Loaves and Fishes food program.

(251) 438-1625
Who
Mobile-area residents in need
Where
1009 Dauphin St., Mobile, AL 36604
Good to know
Directory lists social services/Loaves and Fishes at 3200 Pleasant Valley Rd. (251-479-2389); confirm location.

Society of St. Vincent de Paul - District Council of Mobile (Help Line)

SVdP

Local · Baldwin, Covington, Lee, Mobile, Montgomery Counties, AL

Central help line that routes callers to the parish conference covering their ZIP (17 conferences in the Archdiocese of Mobile).

(251) 243-4061
Who
Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds.
Good to know
Inactive conferences (call help line instead): Corpus Christi, Most Pure Heart of Mary, Our Lady of Lourdes (Mobile).

SVdP - Immaculate Conception Cathedral Conference

SVdP

Local · Mobile County, AL

Emergency assistance for downtown Mobile ZIPs 36601, 36602, and 36603/36605 north of I-10.

(251) 447-3504
Who
Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds.
Where
411 S Broad St, Mobile 36603
Email
cath.svdpmobile@gmail.com
Good to know
Council lists P.O. Box 66321; street address from Gulf Shores 2026 list/Mapquest.

The Salvation Army Coastal Alabama Area Command (Social Services)

Local · Baldwin, Mobile, Washington Counties, AL

Emergency rent/utility help and Project SHARE power-bill help for Mobile area; call for hours.

(251) 438-1625
Who
Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds.
Where
1009 Dauphin St, Mobile 36604
Good to know
Counties from Salvation Army ALM division location directory (salvationarmyusa.org/usa-southern-territory/alabama-louisiana-and-mississippi/location-directory/).

Alabama Public Service Commission - utility complaints & disconnect rules

Local · 67 Alabama counties

Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap.

No phone listed · Website ↗
Who
Customers of investor-owned utilities (not co-ops, municipal or most water boards).
Good to know
Rule 12(E) summary from LIHEAP Clearinghouse vulnerable-population disconnect page (liheapch.ncat.org/node/2812). PSC phone not verified here - see website.

Statewide programs that serve Mobile County (6)

LIHEAP energy assistance

Mobile Community Action

Statewide, AL

Federal energy help paid straight to the power or gas company. Every Alabama county is served by a Community Action Agency that takes the applications.

251-206-6117
Who
Income at or under 150% of the federal poverty level. Heating season: Oct 1 – Apr 30.
Where
461 Donald St, Mobile 36617
Good to know
Office line: 251-457-5700. This is the LIHEAP agency for Mobile County (ADECA list).
Bring
  • Photo ID
  • Social Security cards for everyone in the home
  • Last month's income proof for every adult
  • Utility bill in the applicant's name

ABC Trust energy help

Alabama Business Charitable Trust (Alabama Power)

Statewide, AL

Emergency help with energy bills, given out through the county LIHEAP agency.

Ask the LIHEAP agency above
Who
Low-income households or those in temporary hardship

Public Service Commission consumer complaints

Alabama Public Service Commission

Statewide, AL

Takes complaints about regulated power, gas, water and phone utilities after the customer has tried the utility.

1-800-392-8050
Who
Customers of PSC-regulated utilities

Spire Alabama assistance

Spire Alabama (natural gas)

Statewide, AL

Waives the monthly charge for SSI households, DollarHelp toward gas bills, payment plans and budget billing.

1-800-292-4008
Who
Spire customers; SSI households for the waiver; up to 300% of poverty for DollarHelp

United Way 2-1-1

Anywhere

Free, 24/7 referral line. Finds the smaller church and community funds near their address that open up week to week. Also 1-888-421-1266, or text a ZIP code to 898-211.

2-1-1
Who
Anyone

Weatherization

Mobile Community Action

Statewide, AL

Free home energy upgrades like insulation and air sealing that lower bills going forward. The state line routes them to their county's agency.

251-206-6117
Who
Income at or under 200% of the federal poverty level
Where
461 Donald St, Mobile 36617
Good to know
Office line: 251-457-5700.

Other help in Mobile County