Help Paying Power Bills in Mobile County, AL

29 programs for electric bill help, shutoff notices and LIHEAP in Mobile County, Alabama, including 20 local options. Phone numbers, who qualifies and what to bring. Call first: funding opens and closes.

Local in Mobile County (20)

ABC Trust (Alabama Business Charitable Trust Fund)

Local · 57 Alabama counties

Helps pay heating and cooling bills through local community action agencies.

No phone listed · Website ↗
Who
Low-income families and households facing temporary financial problems.
Good to know
Apply through your county community action agency (agency finder: https://caaalabama.org/resources/agency-finder/). Funded by Alabama Power shareholders.

Catholic Social Services (Mobile)

Local · Mobile County, AL

Limited crisis help with food, clothing, rent, utilities, furniture and appliances.

(251) 434-1550
Who
Mobile-area residents in crisis, any faith
Where
188 S. Florida St., Mobile, AL 36606
Good to know
Also a pantry site at St. Margaret's Catholic Church, 13790 S. Wintzell Ave., Bayou La Batre, AL 36509 (251-434-1550 ext. 44).

Catholic Social Services - Mobile Service Center (Emergency Assistance)

Local · Mobile County, AL

Emergency financial help (rent, utilities, medicine) by appointment, booked by phone Fridays from 8:45am for the next week; USDA food pantry Mon-Fri 8:45-11:30am & 1:30-4pm.

(251) 434-1500
Who
Anyone in crisis regardless of religion; bring photo ID for adults, lease/mortgage, current bills, proof of income, SS cards for household; limited, usually one-time help.
Where
188 S Florida St, Mobile 36606
Good to know
Other programs (251) 434-1550. Also senior ministries, home repair, disability ministries.

Clarke-Washington EMC

Local · Choctaw, Clarke, Mobile, Monroe, Washington Counties, AL

Electric service and payment options; offices Mon-Fri 7am-4pm in Jackson and Chatom.

(251) 246-9081
Who
Members of the cooperative; hardship/elderly/disabled members for assistance funds.
Where
9000 Hwy 43, Jackson, AL 36545
Good to know
Chatom office (251) 847-2302, 19120 Jordan St. Email memberservice@cwemc.com. Counties approximate - not listed on site. Ask the co-op about payment extensions and medical/life-support flags; Alabama PSC Rule 12(E) does not regulate co-op disconnect rules, each co-op's own board policy applies.

Project SHARE (Alabama Power / Salvation Army utility assistance)

Project Share

Local · 52 Alabama counties

Helps pay Alabama Power bills; apply at the listed agency for your county (Salvation Army office or community action agency).

(205) 328-2420
Who
Alabama Power customers in crisis, priority to older adults (60+) and people with disabilities.
Where
2015 26th Ave N, Birmingham 35234
Good to know
County list = counties in the Project SHARE servicing-agency table (Alabama Power territory). Priority group is from general program info, confirm with agency.

Project SHARE (Alabama Power / Salvation Army) - statewide line

Project SHARE

Local · 57 Alabama counties

Emergency winter (and summer, if funds allow, for medical emergencies) power-bill help funded by Alabama Power customer donations; also serves rural electric co-op customers.

(205) 328-2420 ext. 2
Who
Low-income Alabamians age 60+ and/or disabled.
Where
PO Box 11005, Birmingham, AL 35202 (donations)
Good to know
Apply at the local Project SHARE partner agency for your county (separate entries); call ext. 2 for the local office. Program page says 57 counties served.

Salvation Army of Coastal Alabama - Social Services

Local · Mobile County, AL

Rent and utility assistance; Loaves and Fishes food program.

(251) 438-1625
Who
Mobile-area residents in need
Where
1009 Dauphin St., Mobile, AL 36604
Good to know
Directory lists social services/Loaves and Fishes at 3200 Pleasant Valley Rd. (251-479-2389); confirm location.

Society of St. Vincent de Paul - District Council of Mobile (Help Line)

SVdP

Local · Baldwin, Covington, Lee, Mobile, Montgomery Counties, AL

Central help line that routes callers to the parish conference covering their ZIP (17 conferences in the Archdiocese of Mobile).

(251) 243-4061
Who
Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds.
Good to know
Inactive conferences (call help line instead): Corpus Christi, Most Pure Heart of Mary, Our Lady of Lourdes (Mobile).

SVdP - Immaculate Conception Cathedral Conference

SVdP

Local · Mobile County, AL

Emergency assistance for downtown Mobile ZIPs 36601, 36602, and 36603/36605 north of I-10.

(251) 447-3504
Who
Low-income people living in the conference's parish ZIP area; usually a phone intake then home visit; limited funds.
Where
411 S Broad St, Mobile 36603
Email
cath.svdpmobile@gmail.com
Good to know
Council lists P.O. Box 66321; street address from Gulf Shores 2026 list/Mapquest.

The Salvation Army Coastal Alabama Area Command (Social Services)

Local · Baldwin, Mobile, Washington Counties, AL

Emergency rent/utility help and Project SHARE power-bill help for Mobile area; call for hours.

(251) 438-1625
Who
Low-income households in crisis in the service area; ID, proof of address/income and the past-due bill or lease usually required; aid depends on available funds.
Where
1009 Dauphin St, Mobile 36604
Good to know
Counties from Salvation Army ALM division location directory (salvationarmyusa.org/usa-southern-territory/alabama-louisiana-and-mississippi/location-directory/).

Alabama Public Service Commission - utility complaints & disconnect rules

Local · 67 Alabama counties

Takes complaints about PSC-regulated utilities (Alabama Power, Spire); PSC General Rule 12(E) requires termination rules giving special consideration when life/health is threatened or for age/handicap.

No phone listed · Website ↗
Who
Customers of investor-owned utilities (not co-ops, municipal or most water boards).
Good to know
Rule 12(E) summary from LIHEAP Clearinghouse vulnerable-population disconnect page (liheapch.ncat.org/node/2812). PSC phone not verified here - see website.

Statewide programs that serve Mobile County (9)

LIHEAP energy assistance

Mobile Community Action

Statewide, AL

Federal energy help paid straight to the power or gas company. Every Alabama county is served by a Community Action Agency that takes the applications.

251-206-6117
Who
Income at or under 150% of the federal poverty level. Heating season: Oct 1 – Apr 30.
Where
461 Donald St, Mobile 36617
Good to know
Office line: 251-457-5700. This is the LIHEAP agency for Mobile County (ADECA list).
Bring
  • Photo ID
  • Social Security cards for everyone in the home
  • Last month's income proof for every adult
  • Utility bill in the applicant's name

ABC Trust energy help

Alabama Business Charitable Trust (Alabama Power)

Statewide, AL

Emergency help with energy bills, given out through the county LIHEAP agency.

Ask the LIHEAP agency above
Who
Low-income households or those in temporary hardship

Alabama electric cooperatives (AREA)

Alabama Rural Electric Association

Statewide, AL

Points co-op members to their local electric cooperative for billing help.

1-800-410-2732
Who
Members of Alabama electric cooperatives

Alabama Power low-income bill credit

Alabama Power

Statewide, AL

A $14.50 monthly credit on the power bill.

1-800-245-2244
Who
Alabama Power customers receiving SSI or Medicaid for Low Income Families

Alabama Power Special Needs Assistance

Alabama Power

Statewide, AL

Due dates matched to benefit check dates, Braille or large-print bills, and services for deaf customers.

1-800-245-2244
Who
Alabama Power customers with special needs or on monthly government checks

Project SHARE

Salvation Army of Greater Birmingham

Statewide, AL

Emergency help with power bills for older and disabled Alabamians, funded by Alabama Power customers and electric co-ops.

(205) 328-2420
Who
Age 60+ or a person with a disability

Public Service Commission consumer complaints

Alabama Public Service Commission

Statewide, AL

Takes complaints about regulated power, gas, water and phone utilities after the customer has tried the utility.

1-800-392-8050
Who
Customers of PSC-regulated utilities

United Way 2-1-1

Anywhere

Free, 24/7 referral line. Finds the smaller church and community funds near their address that open up week to week. Also 1-888-421-1266, or text a ZIP code to 898-211.

2-1-1
Who
Anyone

Weatherization

Mobile Community Action

Statewide, AL

Free home energy upgrades like insulation and air sealing that lower bills going forward. The state line routes them to their county's agency.

251-206-6117
Who
Income at or under 200% of the federal poverty level
Where
461 Donald St, Mobile 36617
Good to know
Office line: 251-457-5700.

Other help in Mobile County