Water Bill and Shutoff Help in Alabama

Statewide programs for help with past-due water bills and shutoffs, plus local help in every county. Pick your county for the full local list.

Pick your county

Statewide programs

H2O Foundation

Central Alabama Water customersAbout 2 weeks

Up to $500 toward a Central Alabama Water bill and up to $1,000 for small plumbing repairs. Can help with deposits to restore service (board approval).

205-244-4390
Who
Central Alabama Water customers who meet income and situation guidelines
Good to know
Call the water company the same day so the account is held while H2O reviews.

Public Service Commission consumer complaints

Alabama Public Service Commission

Statewide, AL

Takes complaints about regulated power, gas, water and phone utilities after the customer has tried the utility.

1-800-392-8050
Who
Customers of PSC-regulated utilities

United Way 2-1-1

Anywhere

Free, 24/7 referral line. Finds the smaller church and community funds near their address that open up week to week. Also 1-888-421-1266, or text a ZIP code to 898-211.

2-1-1
Who
Anyone